Mike Barker | Page 3

Bought a 2017 ford raptor that we were assured was in great condition. Drove it 4 hours home and the check engine light comes on. 8000 in repairs. Major issues with the timing belt. Any inspection would great condition. Drove it 4 hours home and the check engine light comes on. 8000 in repairs. Major issues with the timing belt. Any inspection would have immediately spotted it. The manager hasn’t gotten back to me it’s been over a week. George was pushy and basically ignored me and tried to just talk to my husband. What kind of 5 year car has this kind of issue? Will not be buying ford again. More

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Purchased an F150 from Joe that he had to search the country for. Also helped get my wife out of a bad lease and into the car of her dreams. Very responsive and respectful to myself and wife along with country for. Also helped get my wife out of a bad lease and into the car of her dreams. Very responsive and respectful to myself and wife along with my kids when we picked up "Sally" More

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Norm is awesome. He has leased me 3 cars so far. He always goes above to make sure everything is just right. I've never had any issues with Norm or the dealership. always goes above to make sure everything is just right. I've never had any issues with Norm or the dealership. More

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I had a fantastic experience from start to finish. John helped with my sale and showed amazing management skills, the way he helped James was nice and rewarding. I love my new F150, thanks guys! helped with my sale and showed amazing management skills, the way he helped James was nice and rewarding. I love my new F150, thanks guys! More

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The only place to go! This is the most reliable, efficient, professional dealership I have ever purchased/leased a car from! It started from the second my email message ma This is the most reliable, efficient, professional dealership I have ever purchased/leased a car from! It started from the second my email message made its way to my salesperson Laurie Moses. That's when they did what they do best. Every person I encountered was knowledgeable and proficient with their part in my lease turnover that day. The entire dealership is very friendly and reassuring on your way to taking a new vehicle home. I will not go anywhere else for a car, and Suburban Ford Waterford should be the benchmark for all dealerships to model themselves after. It truly has a family atmosphere about it and am proud to say I stand behind my review of this dealership. Thank you Laurie Moses and Danielle and the Suburban Ford Family. Such a pleasurable car buying/ leasing experience. More

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I had the need to get a new vehicle (company cars most my life). Anyways I was interested in Ford and was introduced through a work colleague to Trevor Wortman at Suburban Ford. He was very patient in answer life). Anyways I was interested in Ford and was introduced through a work colleague to Trevor Wortman at Suburban Ford. He was very patient in answering all my questions, and then was able to help me choose the right car, options, packages that meet my needs. He has even been available post sale to answer some technology related questions with the Explorer. If you ever need to buy or lease a car I would give Trevor a call and let him help you through the process 248-818-0309 More

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Great experience! I’m not sure how I could be any happier. Celeste went out of her way to find me the car I was looking for. The dealership itself was beautiful and e I’m not sure how I could be any happier. Celeste went out of her way to find me the car I was looking for. The dealership itself was beautiful and everybody I came in contact with was polite and personable. Did not sit there half the day. Had a very good experience. Walked away hugging Celeste and laughing. With my new Explorer! More

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Works with you to accomplish getting you what you want. Jay worked with us to get us the vehicles we wanted the way we wanted them. He works hard to make sure you are and will be satisfied with your purcha Jay worked with us to get us the vehicles we wanted the way we wanted them. He works hard to make sure you are and will be satisfied with your purchase. More

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Awesome Sales Person Jamie is outstanding. Customer service at the highest level. Not aggressive or pushy. Mike Barker was easy going and easy to understand and again n Jamie is outstanding. Customer service at the highest level. Not aggressive or pushy. Mike Barker was easy going and easy to understand and again not pushy about warranties. The manager Mike Duley was generally concerned about customer satisfaction. More

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Ed Rogin-Very helpful, great customer service This was my husband and my first experience with Suburban Ford of Waterford. I found a hard-to-find low mileage used vehicle on cars.com and Ed contac This was my husband and my first experience with Suburban Ford of Waterford. I found a hard-to-find low mileage used vehicle on cars.com and Ed contacted me almost immediately with the result of my inquiry. He was very accommodating in scheduling our test drive and was willing to stay late to help us get the right financing that met our needs. Mike Barker was very knowledgeable of the financing options and very patiently explained all of our options. We would both highly recommend Suburban Ford of Waterford based on this all-around outstanding experience. More

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