Mike Loucks
Mike Loucks at Fred Martin Superstore
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Mike Loucks | Page 2

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Mike Loucks

December 07, 2023

Dealership Rating
Employee Rating

The service was great and their personnel did a great job of keeping me informed as to the progress of my service. More

by cromco.group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe

Dec 08, 2023

Fred Martin Superstore responded

Thank you so much for your kind words about our service team and for choosing our shop. Your business means a lot to us and we're grateful to hear we were able to take care of you. Thank you again and we look forward to your next visit!

December 07, 2023

Dealership Rating
Employee Rating

They have always been GREAT and very professional. Would not use anyone but the Fred Martin crew Thank you all More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe , John Bruss, Ryan

Dec 08, 2023

Fred Martin Superstore responded

Thank you for choosing our team and for leaving us 5-stars, Nick! We look forward to seeing you again!

December 01, 2023

Dealership Rating
Employee Rating

Very helpful with inspection and information on needed repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs. More

by Stevesum1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Fred Martin Superstore responded

We're happy to hear our service team was able to take care of your vehicle. Thank you for choosing us and for leaving us 5-stars! We look forward to your next visit!

November 21, 2023

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Employee Rating

Mike and service technician did a great job of advising me on a significant engine repair. We plan on keeping the vehicle for a few more years so some additional preventative work was done. Though not a ch More

by BATTY.KEVIN@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Fred Martin Superstore responded

We're glad to hear that Mike and our team were able to get your vehicle fixed up and back on the road! If anything else comes up, please reach out and let us know. Thank you so much for choosing our team!

November 20, 2023

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Great service, fast and easy to schedule service for our vehicles. Very knowledgeable employees at this location. More

by ronkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe

Nov 21, 2023

Fred Martin Superstore responded

Thank you for the kind words and for choosing our dealership! We appreciate your business and look forward to seeing you again!

November 11, 2023

Dealership Rating
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Fast and very friendly, would recommend to my family and friends service quality 100 % about and beyond More

by Dreed48024
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2023

Fred Martin Superstore responded

We're happy to hear our service team could impress! Thank you for your kind words and for your business!

November 10, 2023

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Employee Rating

I've had very quick courteous service. And all of the staff has been helpful. More

by augustschreiber
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Fred Martin Superstore responded

We're glad to hear our team could provide a great experience! Thank you for your business and for leaving us 5-stars! We look forward to seeing you again!

November 07, 2023

Dealership Rating
Employee Rating

Always amazing service. I will always be doing my service work here. Quick and easy every time. More

by Mrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe , Ryan Scott, Logan Bates, Scott S

Nov 08, 2023

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! Thank you for the kind words and for choosing us! We look forward to seeing you again at your next service appointment!

November 06, 2023

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Employee Rating

I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchas More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Trey Mihok

Nov 07, 2023

Fred Martin Superstore responded

We're so happy to hear that we have continually been able to provide you with great service, Jerry! Thank you so much for your continued support of our dealership and for your kind words about Trey, Mike, and the rest of our team. Your business means a lot to us and we are thrilled to be able to help out. Thank you again and we look forward to your next visit!

October 31, 2023

Dealership Rating
Employee Rating

Scott did a great job! Got me in and out. Great service. Jeep runs fine. More

by Llosregni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe , Scott

Nov 01, 2023

Fred Martin Superstore responded

We're happy to hear our service team could get you fixed up and back on the road! Thank you for the 5-stars and for your business! We look forward to your next service visit!

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