Mike Pierce
Mike Pierce at Big Star Cadillac

Mike Pierce | Page 3

General Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
100 Reviews
4.8

100 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

Dealership Management, and Creating customers for life

100 Reviews of Mike Pierce

December 29, 2023

Dealership Rating
Employee Rating

They went out of their way to make the car buying experience as pleasant as possible. Every road block They were willing to help get through. More

by lmottu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 29, 2023

Dealership Rating
Employee Rating

Great, professional, friendly, clean, I WAS WELL PLEASED WITH SALES AND SERVICE THANKS SO VERY Y More

by MARG.SENNETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

December 01, 2023

Dealership Rating
Employee Rating

Took too long to service vehicle. Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait f More

by arreolaf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Big Star Cadillac responded

Thank you for your review. I apologize for the items that went unaddressed. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. If we have not scheduled your return visit to address your unsresolved concerns, please reach out to me directly at jwilson1@bigstarcadillac.com. Jason Wilson, Service Director.

November 25, 2023

Dealership Rating
Employee Rating

Fantastic salesman very honest, bought many cars from him. Kind cordial works very hard for the customer More

by BANIKMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Kelly Wilson, Kevin Sonnier , zzSteve zzSons

Nov 28, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 09, 2023

Dealership Rating
Employee Rating

Love this dealership. I drive from humble tx get quality serve. We love MR BOBBY More

by BOGANHOUSTON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez, Bobby Miller

Nov 10, 2023

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 08, 2023

Dealership Rating
Employee Rating

Jason was very energetic and wonderful to deal with. Can't wait to purchase there again. I would recommend them to anyone. More

by dlieb.lci
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Jason Ramsland

Nov 09, 2023

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 02, 2023

Dealership Rating
Employee Rating

Very professional team and facility. Fred, Kevin, and Mike were extremely helpful throughout the entire process. More

by dpiddy189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sonnier, Frederick McGrew

Nov 03, 2023

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

October 27, 2023

Dealership Rating
Employee Rating

She is great, very courteous and attentive. She makes me feel comfortable and confident about my vehicles maintenance More

by cutsbyastro713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson , zzKarah zzGonzales

Oct 31, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 24, 2023

Dealership Rating
Employee Rating

This is my dealership. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. More

by PATRICEFOGARTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli, Amie Gulli, Denise Beyner-Stanley, Ainsley Roark, Raven Rasberry , Fabulous young lady who helped me with the fancy stuff in my dashboard. She was excellent. I don’t remember her name, but begins with a D, maybe.

Oct 26, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 17, 2023

Dealership Rating
Employee Rating

Great dealership, made the process easy all the employees are very nice and helpful. <3 More

by Trinity Pierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Big Star Cadillac responded

Trinity, Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

Dealership Inventory (591 Vehicles)

new 2024 Cadillac XT6 car, priced at $70,165
2024 Cadillac XT6
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Cadillac XT5 car, priced at $55,615
2024 Cadillac XT5
new
Radiant Red exterior
Automatic
Front-wheel Drive
new 2024 Cadillac XT6 car, priced at $53,815
2024 Cadillac XT6
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac XT4 car, priced at $42,815
2024 Cadillac XT4
new
Emerald exterior
Automatic
Front-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $64,805
2024 Cadillac LYRIQ
new
Opulent Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $59,815
2024 Cadillac LYRIQ
new
Radiant Red exterior
Automatic
Rear-wheel Drive