Mike Schmidt | Page 7

Even though it is 35 miles from my house, I prefer going here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service. However, I had three issues with my last two services, which I believe all came down to their weakest link, their BDM. They forgot to add an issue to my service order, and didn’t have time to do it when I was there. They said they would call me the following day and schedule it, but they never did. With my other vehicle, they forgot to add the alignment I requested, but at least they were able to do it that same trip. More

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The Service has always been on time and easy to schedule and follow through. We have been very satisfied with the Service every single time and follow through. We have been very satisfied with the Service every single time More

by ASAPH7 Verified Customer Verified Customer

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Great dealership with great people and service! Have always been treated well! I highly recommend this dealership. Have always been treated well! I highly recommend this dealership. More

by M.FERRIES Verified Customer Verified Customer

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I thought it was a great experience I enjoyed the free sodas and snacks while I was waiting sodas and snacks while I was waiting More

by MIKEPLASKETT78 Verified Customer Verified Customer

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Don Post was fantastic - did not try to sell me services my car did not need, gave me an initial estimate of cost, and kept my informed ! Great service !! my car did not need, gave me an initial estimate of cost, and kept my informed ! Great service !! More

by VEENA.GREGOIRE Verified Customer Verified Customer

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Completed maintenance and vehicle was fully electrically charged when we picked it up. Perfect. Thanks Again charged when we picked it up. Perfect. Thanks Again More

by LARSG1F Verified Customer Verified Customer

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easy to make an appointment by phone. The maintenance on the vehicle is quick and I am back on he road. The maintenance on the vehicle is quick and I am back on he road. More

by J.B.DIXON1810 Verified Customer Verified Customer

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I’ve always had a good experience with Mercedes of Salem. We met Brian a year ago when we were just starting our search for a Sprinter van. Even though we didn’t purchase one through him, he was very helpful We met Brian a year ago when we were just starting our search for a Sprinter van. Even though we didn’t purchase one through him, he was very helpful and paved our path to our Storyteller Overland van. He’s a great guy and we hit it off immediately. And Eli, I just got off the phone with him, he helped me all set up with the new Mercedes me connect app. He was very polite and professional throughout the call and answered any question I had without hesitation. You can tell he knows what he’s doing. I would recommend anybody to Mercedes of Salem and if they need a Sprinter van, then Brian and Eli are your go to guys. Thanks Mark Patterson More

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Oil change= $320.00 in labor!!!??? Labor?Oil change and Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. More

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Abel was terrific at listening to my wants and needs and made sure that my time spent was well accommodated .. look forward to doing business again with this dealership in very near future! made sure that my time spent was well accommodated .. look forward to doing business again with this dealership in very near future! More

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