Mike Skeltis | Page 2
Service Manager
Suburban Ford of Sterling Heights
40333 Van Dyke Avenue
Sterling Heights, MI 48313
55 Reviews
Write a Review55 Reviews of Mike Skeltis
March 26, 2022
I am thankful to have such a great experience every time I come in. Rich is by far the best salesman I have had the pleasure of working with, my car buying experience is always top notch. With that being sa I come in. Rich is by far the best salesman I have had the pleasure of working with, my car buying experience is always top notch. With that being said the leadership of the dealership, specifically Tommy, far exceeds my expectations. I recommend this dealer, Rich and Tommy to anyone and everyone. Thank you for making me feel like “vip” everytime I come in! More
Other Employees Tagged: Jim Elder III, Rich Kramer, Dave Kraemer , Tom Macpherson
March 26, 2022
Class Act Operation here. Great People who truly care. PJ handled my paperwork quickly and efficiently. Great People who truly care. PJ handled my paperwork quickly and efficiently. More
Other Employees Tagged: Jim Elder III, Paul Coolman, Angela Long , Michael Brown, John Halsey, Tom Macpherson
June 24, 2021
They have had my car for six weeks so far. Have not provided me with a rental car which was part of the agreement when car was purchased. Find out I have a cracked block due to the way the motor was d provided me with a rental car which was part of the agreement when car was purchased. Find out I have a cracked block due to the way the motor was designed by Ford engineering. Next they wanted all my oil change receipts. We gladly provided them only to be told that Ford will only pay part of the bill for a new motor because the car is 2,000 miles out of the warranty and now we have to pay $2,500.00 to get it fixed. I have no idea what a design/engineering problem has to do with my warranty. Not only that but as an RN I simply cannot miss work and have had to borrow vehicles to get there. More
April 01, 2021
Vito and John are great to deal with along with the entire team. I have been going to suburban ford for years and will continue to make them my first choice. entire team. I have been going to suburban ford for years and will continue to make them my first choice. More
Other Employees Tagged: Vito Vultaggio , John Halsey
February 06, 2021
Good service. Allowed me to test drive the cars I wanted to. Gave me a good trade value on my Fusion for a new 2021 explorer. to. Gave me a good trade value on my Fusion for a new 2021 explorer. More
Other Employees Tagged: Joe Franzoni, Flutur Gjonaj , Michael LeBeau, Bryan Stier
February 02, 2021
Joe FRANZONI and his team on SUBURBAN FORD take care of my vehicles and all my family many years and became already great friends. Very professional service! Highly recommended to everyone! Thank you a my vehicles and all my family many years and became already great friends. Very professional service! Highly recommended to everyone! Thank you a lot for your help! More
Other Employees Tagged: Joe Franzoni , John Halsey, Kevin Miller
October 10, 2020
This is a really unprofessional dealership. I took my car in for service under warranty and they provided no rental. They than kept the car for many days before even inspecting it. They did not fix my car in for service under warranty and they provided no rental. They than kept the car for many days before even inspecting it. They did not fix my issue and were awful in there attitude. The management was unhelpful and uncaring and the service manager was rude. If you want to be treated poorly than this is the place to go. But if you value yourself and your time than go elsewhere. More
Other Employees Tagged: Jim Elder III, Lisa Elder, Timothy O'Connor, Mike Gallucci, Steve Movsesian , Amanda Brown, Brian Lagodna, Andrew Lietz, Tom Macpherson
April 21, 2020
Stood behind a used car purchase with great service. We purchased a used 2014 Ford Focus from the dealers used car department. The car had significant and difficult to diagnose electrical issues that wer We purchased a used 2014 Ford Focus from the dealers used car department. The car had significant and difficult to diagnose electrical issues that were not found during the usual car prep or on the Car Fax. The dealership was responsive, did their best to diagnose the problem, and provided a free loaner vehicle each time the vehicle was in service. It appears they finally found a difficult to diagnose problem and the car is running fine. We were very happy the dealership stood behind the 3 mos./3000 mile warranty. As problematic as the car has been, their service is great and we would buy another car from them again. More
Other Employees Tagged: Alex Arnold, Amanda Brown, Steve Dow, Anthony Mazza, Victoria Smitley
January 12, 2020
Saved my butt again! Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealers Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealership is my "go to"! More
Other Employees Tagged: James Saelens
December 19, 2019
When my car was totaled my first stop was here and I was satisfied with their Preowned Department! Thank you to Alex Arnold and his Manager Brian Lagonda! satisfied with their Preowned Department! Thank you to Alex Arnold and his Manager Brian Lagonda! More
Other Employees Tagged: Brian Kellie , Alex Arnold, Brian Lagodna mgr