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Mike Wells
Mike Wells at Hartford Toyota
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Mike Wells | Page 3

Assistant Service Manager

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
41 Reviews
4.6

41 Reviews

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41 Reviews of Mike Wells

February 01, 2023

Dealership Rating
Employee Rating

Good Service Nice and clean facilities and nice people. Thank You for your service. Ok More

by Ruben Maldonado-Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Jeannette Garcia, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Feb 02, 2023

Hartford Toyota responded

Thanks, Ruben, for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 23, 2023

Dealership Rating
Employee Rating

Both the service person and the repair people were professionals and knew how to explain what was wrong. True professionals More

by DLH 42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Jan 24, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

December 20, 2022

Dealership Rating
Employee Rating

Excellent service and good quality for my car, really quick and fastest, happy with everything More

by Elicamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Dec 21, 2022

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

December 03, 2022

Dealership Rating
Employee Rating

The people and services are just top notch. They are trying the best they can to keep normality. More

by Devynlegnani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Dec 05, 2022

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, Devyn, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

November 08, 2022

Dealership Rating
Employee Rating

Excellent service nice place to wait very accommodating technicians Best place to purchase a car More

by Cherylemarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Jim Webster, Bo Myta, Jeannette Garcia, Janice Acosta

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Nov 08, 2022

Hartford Toyota responded

Cheryl, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

September 25, 2022

Dealership Rating
Employee Rating

The service department was excellent. The Uber deal sucks. I really didn't like the non shuttle. It really doesn't work for me. More

by wilsonjls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 26, 2022

Hartford Toyota responded

We are very happy to have provided you with an excellent service experience but disappointed that the Uber does not work for you. We sincerely value your business and will share your comments with the team. The Team at Hartford Toyota

August 27, 2022

Dealership Rating
Employee Rating

Great job by the service team. Car was completed on time and they went out of their way to fit me in without an appointment. Awesome work. More

by cverf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 29, 2022

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

August 21, 2022

Dealership Rating
Employee Rating

Service department did not meet my expectación of service. lack of customer care. and follow up with customer to ensure satisfaction. More

by lucyortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Aug 25, 2022

Hartford Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Lucy, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at Hartford Toyota

August 18, 2022

Dealership Rating
Employee Rating

Awesome service friendly people clean dealerships Landen is terrific.prices are reasonable and competitive.I would recommend to anyone. More

by kcbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

Helpful
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Aug 19, 2022

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

August 02, 2022

Dealership Rating
Employee Rating

The service and customer support from Michael Wells is always excellent. I will recommend the shop the others based on the level of customer support. More

by bwells20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 03, 2022

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

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