Mitch Bass
Mitch Bass at Lester Glenn Ford
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Mitch Bass | Page 3

General Sales Manager

Lester Glenn Ford

900 Route 35
Ocean, NJ 07712

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5.0
49 Reviews
5.0

49 Reviews

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49 Reviews of Mitch Bass

June 30, 2020

Dealership Rating
Employee Rating

We leased 3 cars from this dealership. Marc came to our house and got us all set up. He took the time to show us the features, set up our phones and answer all the questions we had. Very personable, profes More

by Psych9817
Recommend Dealer
Yes

Other Employees Tagged: Marc Brudner

June 30, 2020

Dealership Rating
Employee Rating

I think Marc Did an excellent Job. He was personable and professional. Lester Glenn Ford was excellent. Mitch Bass has a great Dealership. Thanks Again! More

by eueymess
Recommend Dealer
Yes

Other Employees Tagged: Marc Brudner

June 23, 2020

Dealership Rating
Employee Rating

My experience’s at dealerships has not been great over the years until I went to Lester Glenn. All of the associates were very helpful and polite. Marc especially made me feel at home and did everything h More

by Paul.derusso
Recommend Dealer
Yes

Other Employees Tagged: Joseph Frank, Marc Brudner

May 29, 2020

Dealership Rating
Employee Rating

Yet another wonderful experience at Lester Glenn. Marc and Mitch were professional and extremely helpful. We were in and out with the truck of my dreams. More

by bmac527
Recommend Dealer
Yes

Other Employees Tagged: Marc Brudner , Bobby Fox

March 12, 2020

Dealership Rating
Employee Rating

Brian is the man! I wish I could give him 6 stars. Honest and to the point. Had me in and out of the dealership in no time. Ask for Brian! More

by zmart2323
Recommend Dealer
Yes

Other Employees Tagged: Brian Taylor , Bobby Fox, Bert Gomez

March 10, 2020

Dealership Rating
Employee Rating

The crew with above and beyond again! This is my second vehicle I leased from the Lester Glenn Ford team and let me tell you they went ABOVE and BEYOND to satisfy me. SALES person: Bri More

by Apyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Taylor , Bobby Fox

March 07, 2020

Dealership Rating
Employee Rating

We were in and out within 2 hours. The whole process was great. Marc Brudner was up front and straight forward. Couldnt ask for a better experience. More

by meiscua
Recommend Dealer
Yes

Other Employees Tagged: Marc Brudner , Ben Brokman

June 21, 2019

Dealership Rating
Employee Rating

Sold me a car with a broken radio Just recently bought a Durango from the dealership and not even 2 days after driving it the radio in the car broke. I called them every day for a week More

by Joepetruska732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Eric

Jun 26, 2019

Lester Glenn Ford responded

Hi Joe, we are very sorry to hear about the issues you had with your radio. The difference in cost between $750 and $500 was unexpected and not what we were told originally either, unfortunately. We would never knowingly mislead a customer with an incorrect price as that is now how we conduct business. We covered the difference between what we originally quoted you and what the final price was as we understand that neither you or our organization had any control over that pricing change. We apologize for any miscommunication or lack of communication while your vehicle was in for service and appreciate your feedback. We are working to improve our communication processes so our customers are made aware of any updates on their vehicles with more frequency. We apologize again for your experience. If there's anything we can do to assist you please reach out to us.

May 15, 2018

Dealership Rating
Employee Rating

Best Car Buying Experience The staff who work at Lester Glenn Ford were l amazing. From the first minute at the dealership until I drove away with my new car, the service was t More

by Jason R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Taylor , Brandon Gardner, Nick Means, Chris Reid

May 17, 2018

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're thrilled to hear that you had such a positive experience with our dealership and that everything went so smoothly while you were here. We couldn't be more appreciative of your feedback and your recommendation and we hope to see you again soon! Enjoy!

May 12, 2018

Dealership Rating
Employee Rating

Quick and Easy Great experience today with Brian Taylor. I could not of asked for a more preofessional experience. It was a pleasure purchasing a new Explorer with h More

by Jmur728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Taylor , Dan Bennett

May 17, 2018

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with Brian and our dealership and that everyone was so helpful and informative. It's awesome that you were able to get what you wanted and that you felt so comfortable the whole time. We appreciate your positive feedback and we hope to see you again soon!

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