Moe Sulman

I am an out of state customer, these guys stalled me for two days, they simply would not provide me with a purchase order so I could get them a full payment. First person literally stopped communicating, th two days, they simply would not provide me with a purchase order so I could get them a full payment. First person literally stopped communicating, then I was assigned Tim Larson by the sales manager, Tim was no help, he spent all day telling me he needed to wait for his manager to give me a purchase order, mind you I was not asking for any discount, he also insisted they needed the pull a credit application even though I was using my own bank and money. By the end of day 3 they called me to tell me the car sold. Transparency 0, profesionalism 0, communication skills 0. More

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Smooth transactions with friendly knowledgeable staff. Recommending purchasing a car from this dealership. Efficient and effective Recommending purchasing a car from this dealership. Efficient and effective More

by TAILOREDLEARNING Verified Customer Verified Customer

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I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More

by gilcaravantes Verified Customer Verified Customer

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Everyone who helped me with my purchase was knowledgeable and informative. I left with the vehicle I wanted at a price that was competitive and met my needs. Great experience! and informative. I left with the vehicle I wanted at a price that was competitive and met my needs. Great experience! More

by SRYAN5 Verified Customer Verified Customer

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I bought my car without looking at it in person and it turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able to make my purchase entirely online and via texting. More

by DSMCFADYEN Verified Customer Verified Customer

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Very friendly and easy to work with. Did not feel pressured or rushed. Helpful and knowledgeable staff. Did not feel pressured or rushed. Helpful and knowledgeable staff. More

by CLEBUSH Verified Customer Verified Customer

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The dealership was great. They exceeded my expectations by far, was very impressed. I would highly recommend They exceeded my expectations by far, was very impressed. I would highly recommend More

by TOMPHILLIPSSACREALTOR Verified Customer Verified Customer

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Moe and Curtis were great. Very friendly and enjoyable to work with. Helped with every concern I had and went out of their way to help me. I’ll definitely be sending my friends Very friendly and enjoyable to work with. Helped with every concern I had and went out of their way to help me. I’ll definitely be sending my friends and family there. And hopefully I’ll be buying my next BMW from them as well More

by BIGGLE6 Verified Customer Verified Customer

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The service dept does poor work. They are slow and the customer has long waits They are slow and the customer has long waits More

by 3TANGE Verified Customer Verified Customer

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Left with a great new car. Thanks very much for your help and attention. See you soon Thanks very much for your help and attention. See you soon More

by MNLUBELL Verified Customer Verified Customer

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