Morgan Keeten | Page 2

I have had work done here in the past and it was always done professionally. done professionally. More

by wa7djz Verified Customer Verified Customer

Helpful 0

Report | Print

Morgan keeten was my service rep. He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional info He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional information, gave attitude. I understand maybe the policy at Kia of everett is tell every customer who asks for a rental, there is no rental available even though there is one available. However he didn’t wait to hear my situation out where I had called in advance and a manager approved me for a rental since my car was just in for service for 3 weeks for an engine issue and this second time I’m coming in was immediately the next day after I picked up my car and the same engine light came back on. What if I had another 3 weeks with no car? When I did receive the rental car from Morgan he added a comment about wanting the rental car back since the dealership needs it. I didn’t feel like that was necessary to make me feel bad about taking a rental car. Everyone else is very friendly and not condescending. More

by anntseng317 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership at Everett mallway Always get the job done . Keep to their word. Get job done on time done . Keep to their word. Get job done on time More

by g4real65 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service. I was in and out so fast. Thank you Morgan for taking care of my car! I was in and out so fast. Thank you Morgan for taking care of my car! More

by cristina.medina Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely love the dealership and staff! Great service and atmosphere! I always feel great walking in there knowing they take care of their customers! Thank you Kia Great service and atmosphere! I always feel great walking in there knowing they take care of their customers! Thank you Kia More

by dizzydozzer Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome service department. Great communication. Fast and reliable. The whole team from sales to service dept are amazing! Great communication. Fast and reliable. The whole team from sales to service dept are amazing! More

by saranpomianowski77 Verified Customer Verified Customer

Helpful 0

Report | Print

No body is in sync when it comes to sales, finance and especially service. Horrible service by service department. Car came in with a chip in windshield. I stopped by the very next day to show it to them especially service. Horrible service by service department. Car came in with a chip in windshield. I stopped by the very next day to show it to them and get it fixed. Didn’t get appointment for next 4 weeks but I was told it’d be $35 and it will be covered since thats how I got the vehicle. Comes the time to fix it now it’s suddenly $60 and its not covered because whoever told me that it’ll be covered did not put comments about it. Not the first time the sales department has been absolutely disappointing. Will be taking down my google reviews for this dealership and writing a new one to reflect the actual experience rather than what they tell me to write. More

by manjinder186 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome staff,very professional took care of all my needs. A+ so happy I chose kia needs. A+ so happy I chose kia More

by brunovanwyk Verified Customer Verified Customer

Helpful 0

Report | Print

Always friendly, always helpful, Always honest, always a pleasure to visit. Just wish I had more free oil changes haha. pleasure to visit. Just wish I had more free oil changes haha. More

by sharolynnabbott Verified Customer Verified Customer

Helpful 0

Report | Print

Always a pleasant experience when I go into the dealership. Everyone is always helpful when I'm there. dealership. Everyone is always helpful when I'm there. More

by jameelahbashir0023 Verified Customer Verified Customer

Helpful 0

Report | Print