Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai

Mustapha Bernannou

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.6
88 Reviews
4.6

88 Reviews

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88 Reviews of Mustapha Bernannou

May 01, 2026

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Employee Rating

Great experience with Angel Arias. He was polite, not pushy, and very transparent. He answered all my questions and made the process smooth and easy. Highly recommend. More

by Solc0289
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Arias,

May 26, 2026

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 04, 2026

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Employee Rating

Everything is fine Everything is great the salesperson is great thank you for your service. More

by MICHAELACEVEDO55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 09, 2025

Dealership Rating
Employee Rating

Good personal and best services. Enjoy for take my new Nissan Frontier Pro X 2025. More

by JCRODCOR51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria , Rhoda Allen, Jorge Negron

Nov 28, 2025

Universal Hyundai responded

Thank you for your comments on our team! We appreciate it and hope you have been enjoying your car! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 03, 2025

Dealership Rating
Employee Rating

Mustapha did an excellent job of working with us to get the right car even though it was late and almost closing time. didn't appreciate paying dealer fees of that price. some other Hyundai dealers do no More

by TKEMPSEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Mustapha and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 02, 2024

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Employee Rating

Hello, exelent service and Charles really good sales. .don't have bad to say. Thanks More

by rafaelfossi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Universal Hyundai responded

Rafael, Thank you for sharing your experience with us! We're happy to hear it went well working with Charles and our team. We truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 30, 2024

Dealership Rating
Employee Rating

I told him something wrong with the wheel and they never fix it. Are you guys scammer? More

by Marquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 04, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2024

Dealership Rating
Employee Rating

Excellent service easy transaction and great service beautiful car and great detail and love my car More

by JEFFREY.BRENNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Universal Hyundai responded

Jeffrey, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2024

Dealership Rating
Employee Rating

It’s the dealer of our choice the family buys all the cars there since 2003 More

by SENCIONTAVAREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 06, 2024

Universal Hyundai responded

Thank you for taking the time to share your positive experience with us at Universal Hyundai. Ensuring our customers drive away in their perfect vehicle is our top priority, and we're thrilled that Mustapha provided you with excellent service. It was a pleasure serving you, and we appreciate your kind words! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

Dealership Rating
Employee Rating

Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very a More

by NEYSASHILING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Ramces Rivera

Oct 25, 2024

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Ramces and Mustapha were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 06, 2024

Dealership Rating
Employee Rating

I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak More

by BAEZ436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Frankie Martinez, Ramces Rivera , Jacob McNeely

Oct 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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