19 Reviews
Write a Review19 Reviews of Eric Kristan
March 04, 2024
Raul was spectacular! Raul went out of the way to make sure my daughter was in the perfect car for her. Raul listened to her needs and delivered them and more!!!! Raul went out of the way to make sure my daughter was in the perfect car for her. Raul listened to her needs and delivered them and more!!!! More
Other Employees Tagged: Eric Kristan
February 07, 2024
excelente servicio al cliente ricardo ruiz muy bueno y amable excelente servicio al cliente ricardo ruiz muy bueno y amable no me lleve el carro que queria pero me ayudaron gracias amable excelente servicio al cliente ricardo ruiz muy bueno y amable no me lleve el carro que queria pero me ayudaron gracias More
Other Employees Tagged: Eric Kristan
January 23, 2024
Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More
Other Employees Tagged: Eric Matos, Guillermo Faria, Jacob McNeely, John Booth, Frankie Martinez, Simo Bassi, Carlos Mejia, Francisco Melendez, Gina Nava
November 09, 2023
The staff is polite and professional. They worked with me as an awesome team work to find the best deal and helped me to the maximum. They worked with me as an awesome team work to find the best deal and helped me to the maximum. More
Other Employees Tagged: Eric Matos , I think Juan took care of me. He is Colombian and he did awesome!
September 24, 2023
Nos encanta El servicio q nos Dan cada vez q vamos es nuestro 5 carro nuestro 5 carro More
Other Employees Tagged: Justin Salazar
May 09, 2023
When I went to pick up my car after getting warranty work done, I realized the car had no intake attached and it was in my trunk. Very disappointed done, I realized the car had no intake attached and it was in my trunk. Very disappointed More
Other Employees Tagged: Guillermo Faria, Jacob McNeely, John Booth, Frankie Martinez
March 19, 2023
As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! family. Michael went above and beyond understanding! More
Other Employees Tagged: Frankie Martinez, Hector Riquel, Michael Hernandez
January 27, 2022
My family and I had a wonderful experience with your sales rep Darrin Daiz and the whole team at Universal. We are enjoying our new vehicle. sales rep Darrin Daiz and the whole team at Universal. We are enjoying our new vehicle. More
Other Employees Tagged: darrin diaz
September 30, 2021
Best dealer ever, always the best service in florida. Planing to come back as soon as can Planing to come back as soon as can More
Other Employees Tagged: Robert Redford, Jacob McNeely, Jose Cepeda, Simo Bassi, Andres Garces , Pablo Zapata