Dealership Experience
5 yrs, 9 mos
Industry Experience
5 yrs, 9 mos
63 Reviews
Write a Review63 Reviews of Nathan Baginski
May 04, 2024
am totally shocked how this dealership even stays in business. The company that just paid $600 million better get some people in there that know what they are doing. A very good friend of mine got a jo business. The company that just paid $600 million better get some people in there that know what they are doing. A very good friend of mine got a job as a BMW sales associate. I contacted him because I have a friend that wanted to purchase a BMW X5. we put the car together and he gave us a price. Unfortunately, he left the dealership because management there was horrible. I contacted my friend and he told me to talk to Jeremy Mayoral who is a manager with BMW at Motorworks of Barrington. On Thursday, April 11, I reached out to Jeremy by phone. There was no answer so I sent him a text message since I had his cell phone number. I informed him on the situation and told him that my friend had built the car and she wanted to place the order. I asked him if he was familiar with the dealer and he said yes I will get back to you shortly. I had a group text going with the purchaser and Jeremy. The next day I sent the group message asking my friend if she had received anything from Jeremy and her answer was no. So I sent another message to Jeremy and here it is. I copied it from the text. Hi Jeremy, I just don’t understand Car Dealer. We are ready to order the car if you can’t do it or get us the info I’ll just take her over to Schererville BMW where I bought a ton of cars from. I was doing this because of Mike and I want to follow through with you. Once again, I did not hear back from Jeremy. So the following day, Saturday, April 20th I sent Jeremy a direct text message and here it is Hi Jeremy, I am texting you direct without Julie on the text. You’re making me look horrible. I’ve talked up the dealership. I worked the price. This girl is paying cash. She is ready to order the car and you are just blowing me off totally. I don’t understand car dealers. This is not the first time this is happened. I buy all high-end cars myself and I’ve had this situation before, I currently have 2023 Mercedes EQE AMG which I just got from Fletcher . I have an SL 550 and I have a two year old BMW M550. I am a car guy and I thought if I was gonna have a good relationship there I would move my business, if you don’t call me Monday, forget about it. This is really unacceptable and you are a manager? On April 23, I contacted the client relationship manager. In her defense, she was great and very nice to talk to. She was shocked as well about the situation and said that she would look into it. I received an email from her yesterday basically saying there’s nothing that she can do but we can help you out on future purchases. Why in the world would I even go back to this dealership on a future purchase my response to her was no thank you . In conclusion, Jeremy should be fired and corporate should come in there and restructure their management program. You guys lost the easiest sale in the world not calling potential clients back is not a way to run an operation. I hope corporate sees this and my yelp review and takes some action at the dealership level. You guys really screwed up and you will not get any of my business or friends or clients of mine in the future. A gentleman by the name of Alex called me from the corporate office and left me a voicemail. I tried calling him back three or four times left him a voicemail never called me back. We went to Schererville, BMW and work with Glenn Green who I have probably bought and sent him at least 30 deals. I would be careful about this dealership and purchasing a car from them And then, if there’s a problem, they will never get back to you. All we wanted to do was order the car we had the price from the dealership and we’re ready to go and put a deposit down. What kind of company does not call people back when they have a total slam dunk of a sale? 1 More
Other Employees Tagged: John Gregory, Frank Yang, Mark Smith, Peter Kashuba, Arkadiusz Korbas
March 23, 2024
We had a great experience with Nathan at Motor Werks, everyone we dealt with was very nice and professional as well. everyone we dealt with was very nice and professional as well. More
Other Employees Tagged: Ali Nauraiz
February 29, 2024
We were so pleasantly surprised to find a non-pushy, honest and nice car salesman which we never ever would have expected in our experience. NAte was a pleasure to work with made sure we were happy and honest and nice car salesman which we never ever would have expected in our experience. NAte was a pleasure to work with made sure we were happy and did so with a smile and no pressure would recommend him and infinity to anybody he was Most definitely one of the nicest car salesman and honest cars salesman I have ever met as well as nice! Thank you so much for everything NAte! More
October 08, 2023
I did not feel pressured at this dealership. If you are looking for an Infiniti ask for Nathan. He has a huge smile that makes you feel welcome and puts you at ease. No pressure no haggling no l If you are looking for an Infiniti ask for Nathan. He has a huge smile that makes you feel welcome and puts you at ease. No pressure no haggling no leaving me in the office. He makes good recommendations on restaurants in the area as well 😃 he took time to explain all the features. I'm so very happy and satisfied. More
September 29, 2023
Nate took great care of me! Great working with him and Taylor. Was able to test drive overnight which was a huge help. Great working with him and Taylor. Was able to test drive overnight which was a huge help. More
Other Employees Tagged: Taylor Lehotan
September 13, 2023
The facility is very clean. Everyone was polite and professional, genuine smiles and nods from all the staff. Nate has been working at this location for 5 years. He was very kno Everyone was polite and professional, genuine smiles and nods from all the staff. Nate has been working at this location for 5 years. He was very knowledgeable and friendly and he worked with my financial situation so that I could get the car I wanted. The car is six years old with two previous owners, but looks and drives brand new! The service department did an excellent job. The process was smooth and quick, I was in and out in 3 hours. It’s been a week now and I absolutely love my car. Nate and the service team have reached out to me several times to make sure everything is to my complete satisfaction. Thank you Nate and Motor Werks for the great deal and the quick and easy process. Special thank you to Nate for going above and beyond to find me a bag of chips when I was super hungry! More
August 13, 2023
The staff very courteous and accommodating. The transaction was quick and painless. Nathan was stellar. The transaction was quick and painless. Nathan was stellar. More
Other Employees Tagged: Taylor Lehotan
August 01, 2023
We had the privilege of starting with Dean on one day & ending with Nate on another day. They were both knowledgeable, patient and responsive to our needs throughout the entire car buying experience. Nate ending with Nate on another day. They were both knowledgeable, patient and responsive to our needs throughout the entire car buying experience. Nate was honest & humorous which made it easy to hang out a bit longer while waiting for paperwork to process. We will most definitely recommend MW to friends and family as the service & cost savings made the overall experience worth traveling from Chicago for. Thank you! More
Other Employees Tagged: Dean Dimitri
July 22, 2023
Just so simple! Only had to deal with my guy Nate, not a bunch of extra high pressure sales managers. Such a pleasurable car buying experience. I met one of the mana Only had to deal with my guy Nate, not a bunch of extra high pressure sales managers. Such a pleasurable car buying experience. I met one of the managers, Ali and he was a pleasure also. Didn’t come in to sell me anything, just to introduce himself. We chatted about business and the economy and he had some ideas for Nate on the warranties we were looking at. Matt the car Porter was able to give me a ride to drop off my rental. Matt was friendly and professional. More
Other Employees Tagged: Ali Nauraiz , Matt