Neil Mendes | Page 3

Customer service team needs to work on better communication with there customers. The customer should not have to call to find out if the vehicle being serviced is completed. communication with there customers. The customer should not have to call to find out if the vehicle being serviced is completed. More

by jayk1512 Verified Customer Verified Customer

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Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thank thanks thank thanks thanks thanks thanks thank thanks thank thanks More

by bmonteverde11 Verified Customer Verified Customer

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Ferman analyzed the problem on my car quickly and made the necessary repairs. The service personnel were courteous and efficient. Since we were traveling from out of state it was imperative that the wor the necessary repairs. The service personnel were courteous and efficient. Since we were traveling from out of state it was imperative that the work be done while we were visiting family in the area so we could confidently drive the 1000 miles back to home. The best news is that we made the return trip without any problem. More

by Contester1 Verified Customer Verified Customer

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Took 2 hours for oil change. That is too long for that service. Too many other options out there under half hour. That is too long for that service. Too many other options out there under half hour. More

by wisdomhypnosis Verified Customer Verified Customer

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Your Service Department at the Tarpon Springs location has the BEST customer service!! They are Exceptional! has the BEST customer service!! They are Exceptional! More

by kathy32159 Verified Customer Verified Customer

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Joe and Colton made everything on the purchase of my Trax smooth and easy. Joe explained everything on the dash and he set up Onsttar, radio stations and helped me install the MyChevy app. Trax smooth and easy. Joe explained everything on the dash and he set up Onsttar, radio stations and helped me install the MyChevy app. More

by betsysartor813 Verified Customer Verified Customer

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I've only had one experience, and that was with service. Neil was very personal yet professional and helping me get through my challenging experience. He was good about keeping me informed Neil was very personal yet professional and helping me get through my challenging experience. He was good about keeping me informed More

by USFOURGIRLs Verified Customer Verified Customer

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They did a Technical Service Bulletin repair on my Corvette for a locked steering wheel. Afterwards the steering wheel had an obvious rubbing sound in it. Took it back to the them. Paraphrasing, "Y Corvette for a locked steering wheel. Afterwards the steering wheel had an obvious rubbing sound in it. Took it back to the them. Paraphrasing, "Yep, it's rubbing, we can't get parts." So I paid for the TSB work (after 18 years you could argue Chevy didn't owe me the repair, but at the same time you'd think one of the dealers I've had this car in would have taken care of it). And yet the repair work set up a very annoying rubbing noise that they can't fix now. More

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Very good service as usual. Always keep you updated on how things are going.. The people have courtesy for their middle names..Great dealership Always keep you updated on how things are going.. The people have courtesy for their middle names..Great dealership More

by DHINGTEN7 Verified Customer Verified Customer

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Always world class service from Billy Tony and crew, cleat lines of communication every step of the way. Always appreciative cleat lines of communication every step of the way. Always appreciative More

by chad.britts13 Verified Customer Verified Customer

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