Nestor Alvarez | Page 2

Very friendly employee and timely repair clean working area and waiting area. I would recommend this dealer. area and waiting area. I would recommend this dealer. More

by DIV.BALKI7 Verified Customer Verified Customer

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Craig has been absolutely amazing since Day one. I moved here 3 years ago and been going to him ever since. They made every service visit quick and easy! Happy Holidays! Wishing Craig and you all at I moved here 3 years ago and been going to him ever since. They made every service visit quick and easy! Happy Holidays! Wishing Craig and you all at Nissan a fabulous holiday season! More

by MASSIEL.FONTE Verified Customer Verified Customer

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My car doesn’t fixed the engine light still back on But I will be coming tomorrow again I will be coming tomorrow again More

by jacob.jean Verified Customer Verified Customer

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Expensive but did a good job . Like that you can get an appointment on line Like that you can get an appointment on line More

by MARK710 Verified Customer Verified Customer

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Bait and switch tried to sell me a terrible car. Very bad experience. Entire staff just does what they want not what they told they do. No one at the entire dealership keeps their word. Very bad experience. Entire staff just does what they want not what they told they do. No one at the entire dealership keeps their word. More

by markdanielmiller0604 Verified Customer Verified Customer

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Service dept is very helpful and professional the Mgr theo was very great in assisting me before and after my purchase of the vehicle theo was very great in assisting me before and after my purchase of the vehicle More

by Tricky Verified Customer Verified Customer

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Craig was friendly and helpful from our very first interaction. Car drop off and pick up was smooth and shuttle service was wonderful to have as an offer. interaction. Car drop off and pick up was smooth and shuttle service was wonderful to have as an offer. More

by fultonwildlifepix Verified Customer Verified Customer

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All my experiences since 2012 have been excellent with this dealership and my salesman, Gene! this dealership and my salesman, Gene! More

by CLATLANTA6 Verified Customer Verified Customer

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Vehicle was sold without being properly inspected and serviced. 2 recalls and without preventive maintenance i.e oil change and brake fluid flush. Top off fluids. Possibly an isolated incident. Chain b serviced. 2 recalls and without preventive maintenance i.e oil change and brake fluid flush. Top off fluids. Possibly an isolated incident. Chain broke between sales and service department. Sale staff was made aware along with the GM. An Appointment was made for the next day. I arrived at the dealership at 0730. Service Manager instead of immediately remediate the issues. Held the car at a bay without being worked/assigning a tech from 0730 to 1130. Then sent someone to tell me that the vehicle will not be ready until the next day because its a 5 hour job. They lost 3 hours without assigning it to a tech. It should be noted that the GM had previously instructed him the day before to take care of the vehicle/issues upon arrival at the dealership. Service Manager failed to do so then argued when I pointed out the lack of customer service and unwillingness to remedy the issue. I decided to stay on site while the vehicle was being worked on. Loss trust that the job will be performed without involving upper management. which I did. Service Assistant Manager Craig did keep me informed. He was professional, respectful and showed care. The dealership has a new GM, who showed interest and took responsibility. He definitely was key in getting the service performed. Also Gino and Alex were of great help and assistance during sale and repairs. Other staff were friendly and some took the time to check on me. Dealership waiting area is clean and offers coffee and water. Hopefully this was an unusual situation. More

by mattald23 Verified Customer Verified Customer

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Muy buen servicio el señor me atendió muy bien estoy satisfecha con la atención y el trabajo satisfecha con la atención y el trabajo More

by SFLHOOD Verified Customer Verified Customer

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