29 Reviews
Write a Review29 Reviews of Nicholas Cross
January 19, 2024
We continue to come back to purchase our cars from Mercedes-Benz of Elmbrook. Great service and they value you as a customer. Our sales associate Jim Vanides is the absolute best! Mercedes-Benz of Elmbrook. Great service and they value you as a customer. Our sales associate Jim Vanides is the absolute best! More
Other Employees Tagged: Jim Vanides, Phil Bidwell
January 18, 2024
Knowledge employees who go beyond to satisfy their customers! Very friendly and of great help. customers! Very friendly and of great help. More
Other Employees Tagged: Dan Ferrille, Ivory Dabney, Sunny Handa, Brandon Reimer
December 17, 2023
Sunny was our contact. (Note at the beginning of this survey it indicated someone else). Sunny did a tremendous job of informing us of our options. Once we decided he kept (Note at the beginning of this survey it indicated someone else). Sunny did a tremendous job of informing us of our options. Once we decided he kept us informed along the way. Overall we couldn’t have asked for anyone better. Great job Sunny! More
Other Employees Tagged: Sunny Handa
August 08, 2023
Very professional and great service. The experience was actually what I expected from the Mercedes brand The experience was actually what I expected from the Mercedes brand More
Other Employees Tagged: Dan Ferrille, Brandon Reimer
August 04, 2023
Great service, but disappointed with the billing. I thought the charge to diagnose a problem was excessive I thought the charge to diagnose a problem was excessive More
Other Employees Tagged: Dan Ferrille, Phil Bidwell, Brandon Reimer
August 02, 2023
Upon initial request for an oil change, suggested leaving vehicle due to limited Sprinter service personnel. Upon arrival, Andy was more understanding and attempted to get vehicle done within 3 hours. Th vehicle due to limited Sprinter service personnel. Upon arrival, Andy was more understanding and attempted to get vehicle done within 3 hours. They did, but 3 hours for an oil change ? Especially when an appointment was scheduled. Minor, but no windshield sticker provided - reminder for next oil change. That’s fine. Recorded mileage and will schedule accordingly. Appreciate the multi-point inspection and subsequent suggested service. Will follow up later. Not really sure why I provide feedback. Seems like all dealer service is routinely similar, regardless of input. I guess expecting more out of Mercedes should not be anticipated. More