Nicholas Cross | Page 3

Brandon Reimer was awesome in every aspect. He was very professional and made me feel welcomed like I was apart of the Mercedes-Benz of Elmbrook family from the moment I walked in He took his ti He was very professional and made me feel welcomed like I was apart of the Mercedes-Benz of Elmbrook family from the moment I walked in He took his time to explain any questions I asked and I was very satisfied with his customer service.10 stars out of 10 for Brandon Reimer !!!!!! More

by JESSIEJONESJR83 Verified Customer Verified Customer

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Prompt, quick and courteous service. A part needed to be ordered and the work was performed while I was out of town. I was able to leave the car at the dealership so when I came back t A part needed to be ordered and the work was performed while I was out of town. I was able to leave the car at the dealership so when I came back to town I was able to pick the car back up. More

by PDHEIN0 Verified Customer Verified Customer

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Great service, helpful as he carried my box of wine to my car. Nice guy car. Nice guy More

by LYNNE.DOHL Verified Customer Verified Customer

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The service team (Nicholas Cross) did an INCREDIBLE job fixing my car and ensuring my after-market warranty covered the expense. However, the sales team at this location is slimy and will try to sell you o fixing my car and ensuring my after-market warranty covered the expense. However, the sales team at this location is slimy and will try to sell you on warranties that they claim will cover an expense when they don't. I don't think I will ever purchase a car from this location, but will certainly work with the service department again. More

by miketsioutsiopoulos Verified Customer Verified Customer

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Timely and full inspection. All items agreed to were completed. I will continue to have my vehicle serviced here. All items agreed to were completed. I will continue to have my vehicle serviced here. More

by ROGER.CARDONI Verified Customer Verified Customer

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Excellent customer service, friendly and knowledgeable team in a great atmosphere. We highly recommended this dealership and service center. team in a great atmosphere. We highly recommended this dealership and service center. More

by KIMM Verified Customer Verified Customer

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Mercedes Benz of Elmbrook gets it! I was treated like royalty! Very responsive Service Team and I greatly appreciated the video inspection on my car! Thank you! I was treated like royalty! Very responsive Service Team and I greatly appreciated the video inspection on my car! Thank you! More

by jdm4 Verified Customer Verified Customer

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Once the part finally came in service was great. But it take months to come in and the problem was constant. Happy they were finally able to get it fixed. Thank You But it take months to come in and the problem was constant. Happy they were finally able to get it fixed. Thank You More

by BBIERCE5 Verified Customer Verified Customer

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Fast, efficient, professional, offered water coffee and snacks. Nice that service was included with vehicle purchase. snacks. Nice that service was included with vehicle purchase. More

by cpsava Verified Customer Verified Customer

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It's always a pleasure doing business with Mercedes Benz of Elmbrook whether I'm purchasing or having my vehicle serviced. Prompt, kind and courteous service. It's always a Team effort with the entire staff of Elmbrook whether I'm purchasing or having my vehicle serviced. Prompt, kind and courteous service. It's always a Team effort with the entire staff to ensure I have a great customer experience. More

by KRISTAL2 Verified Customer Verified Customer

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