Nick Costanza | Page 8

Awesome! Smooth transaction! Great to work with. I could tell that I was dealing with a good salesman when he gave me a great price right off the back on the car I wanted. They also had excellent Goo I could tell that I was dealing with a good salesman when he gave me a great price right off the back on the car I wanted. They also had excellent Google+ reviews, so I felt comfortable buying out of state! Nicholas was very fast at getting stuff done. I loved that! I spoke to about 30 different salesman over the course of about 5 days and I you could tell pretty quickly which ones were honest and which ones treat their customers like crap. Columbia Honda was a pleasure to work with. Thanks for the amazing car guys!!! More

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Used 2015 Toyota Corolla They were easy to work with and answered all of my questions. They were willing to go at my pace and didn't push me to make a deal until I was ready. They were easy to work with and answered all of my questions. They were willing to go at my pace and didn't push me to make a deal until I was ready. Once I did make the purchase the staff had my car all cleaned up and ready to take home in a short amount of time. More

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It was an amazing experience! Going in, I didn't know what to expect. I didn't want a particular car, but I did want something nice and reliable, although with my credit, bad but n Going in, I didn't know what to expect. I didn't want a particular car, but I did want something nice and reliable, although with my credit, bad but not good, I wasn't too sure about it. They assured me that I would be able to obtain what I had wanted and I did. The credit process was very easy. While waiting, Honda staff would stop and ask me if I needed anything every few minutes. Everything was explained to me in a way that I could understand. I was able to get into a nice Honda Accord. The salesman explained everything there was to know about my car. I love it. The Finance staff that I dealt with was the same way with explaining everything as far as paperwork. I have recommended others from my job to go to the same dealership. They received the same customer service, and obtained cars themselves. I highly recommend Columbia Honda, as they will continue to get my business. More

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Wonderful experience I have purchased many cars and this has to be the easiest and best experience yet! I would highly recommend this dealership.. From sales to finance t I have purchased many cars and this has to be the easiest and best experience yet! I would highly recommend this dealership.. From sales to finance to delivery down to Little Rock. More

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We got a great Camry at a fantastic price I dread car shopping, but the friendly, straightforward staff were easy to work with. Best car buying experience my wife and I have ever been through I dread car shopping, but the friendly, straightforward staff were easy to work with. Best car buying experience my wife and I have ever been through . More

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Updated See our original review below. Our original buying experience was absolutely terrible. However, upon publishing this review, I was contacted by manage See our original review below. Our original buying experience was absolutely terrible. However, upon publishing this review, I was contacted by managers (I had tried calling a few times and not gotten a response) who expressed willingness to work with me to make things right. They looked into a few options and we ended up returning the vehicle and switching it out for a vehicle that did have the characteristics we wanted. This time, we worked with Brandon Kaufman, who was simply wonderful to work with. He willingly looked up additional details, answered all questions we had, and gave us plenty of time to inspect the vehicle as well as a zero pressure environment to make our final decision. He was also willing to go above and beyond to get the vehicle to us in a timely manner. I honestly don't know which experience is more typical, but I am amending my stance from "we will never use this dealership again" to "we may be willing to use this dealership again"-but only if we can work with a known entity. Additionally, they were willing to refund our key purchase, which I appreciate-this was just a tiny part of the reason we were unhappy before, but the gesture is appreciated. We will not return to this dealership. We made an appointment to look at specific vehicles. When we arrived neither of the ones we specifically requested was available. We liked the one we looked at so decide to purchase. We felt very pressured by our sales person to make a quick decision so we took his word on some safety features of the vehicle. This was obviously our mistake-we should have double checked. As it turns out he lied to us about several features that were very important to us. Now we are stuck with a vehicle that does not have features we wanted. I would definitely say buyer should beware at this dealership. Don't believe a thing they tell you even about standard features on a certain vehicle model. Small annoyances that just reflect very poor customer service and an attempt to nickel and dime the customer- we were given only 1 key and told we will have to pay >$100 for additional keys, and the car was given to us on an empty gas tank. We will not return to this dealership next time we need a vehicle but instead will drive to St Louis or even another state if needed as we are very dissatisfied with the sales experience, lack of customer service, and vehicle. More

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Great sales guy Bought a used car from Columbia Honda and worked with Caleb White. Never felt pressured to buy NEW or any other car that I wasn't interested in. Cale Bought a used car from Columbia Honda and worked with Caleb White. Never felt pressured to buy NEW or any other car that I wasn't interested in. Caleb let me do the looking and answered every question about each car-- Jeep Honda Nissan. He was professional, not like what's conjured up in your mind when you hear "used car salesman". Love my vehicle.. Will certainly go back! More

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