Noreen Ianniello | Page 4

I love this place. Always a friendly interaction and they get the job done fast! Always a friendly interaction and they get the job done fast! More

by taylorsachleben Verified Customer Verified Customer

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Great service and great people! Best service you could get every single time! Will be back for sure! Best service you could get every single time! Will be back for sure! More

by PLSPARROW Verified Customer Verified Customer

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Best dealership in the area. ...Dan is the man in service and Tony will take care of you in finance. I only buy from this dealership. ...Dan is the man in service and Tony will take care of you in finance. I only buy from this dealership. More

by cdautorio Verified Customer Verified Customer

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My second vehicle purchase from Willie. Honest, no high pressure, straight forward salesperson. The entire Team is fantastic! Doing business with the Team since 2014. pressure, straight forward salesperson. The entire Team is fantastic! Doing business with the Team since 2014. More

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Great customer service Haleigh our service advisor was wonderful to work with. We brought our Grand Cherokee in for recall service. We realized we needed our vehicle back fa Haleigh our service advisor was wonderful to work with. We brought our Grand Cherokee in for recall service. We realized we needed our vehicle back faster than we planned. Haleigh went out of her way to keep in touch with us and get the job done quickly. She is very friendly and if she didn't have an answer to our questions, she found the answer. Noreen, who made the appointment for us, was also very friendly and patient answering our questions. More

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I have 90,000 miles on my 2014 Wrangler and I have LKNJeep do ALL my mechanical and upkeep work. I am 100% satisfied with their work and especially their service advisers. A great crew every and I have LKNJeep do ALL my mechanical and upkeep work. I am 100% satisfied with their work and especially their service advisers. A great crew every visit. Easy to make an appointment, easy to get in and out in a smooth and timely manner. Everything completed 100% every visit! Very pleased. Special compliments to Noreen, Jordin, and Leah. Also Robin and especially Ed at CarolinaCustom. More

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TIRES FOR LIFE-----FALSE ADVERTISING Several years ago, my son and I visited Lake Norman Chrysler Jeep Dodge Ram and purchased a new Dodge Challenger for my son. A big selling feature tha Several years ago, my son and I visited Lake Norman Chrysler Jeep Dodge Ram and purchased a new Dodge Challenger for my son. A big selling feature that the very nice salesman told us about was "Tires for Life" that came with the car. Well, a year or so later the car needed tires but when my son brought the car to the dealership for a new set of tires he was treated very badly and he was told that he would need to pay for the tires. My son is a very respectful, kind and intelligent young man currently in medical school. When he called me and told me that in addition to being rudely that he was refused the free tires, I called the dealership and after threatening them with a poor review with BBB and JD Powers, as well as threatening to sue them for false advertising, they reluctantly agreed to give him the tires. Now, it's tire time again and we were once again denied the free set of tires. We were told that since his car was a Dodge Challenger that it only qualified for one set of free tires. They explained that his car required "performance tires" and that only one set of performance tires means "TIRES FOR LIFE". Although ridiculous, I did not want to challenge this and we purchased the tires elsewhere. The funny thing is that if they had initially told us that there would be one set of free tires with the purchase of this car, we would have been very pleased and thankful. But they boasted their "TIRES FOR LIFE" claim loudly and pridefully during the sales process and they just did not nearly live up to their claim and even made us work and threaten for the one set of tires we did receive. I can't imagine ever buying or dealing with this dealership in the future. More

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Excellence in customer service and satisfaction! The consistency of excellent customer service is what I really like about LNC. They always remember who I am and great me by name. My repairs are d The consistency of excellent customer service is what I really like about LNC. They always remember who I am and great me by name. My repairs are done in a timely manner and well explained. Most of my work is under warranty but when there is a charge it is always reasonable. I am a former Cadillac owner for 40 years but my experience with LNC dealership will keep me here! Many thanks to Chuck, Haleigh, Noreen, Donna and all the others behind the scenes that make this dealership work so perfectly. More

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Horrible place Do not do business with these people they are snakes and will not honor what they advertise! Their tires for life program is not what it says read the Do not do business with these people they are snakes and will not honor what they advertise! Their tires for life program is not what it says read the fine print. Trust me if they can weasel out of something they will! More

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