

Omar Martinez
Service Consultant
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
2 yrs, 1 mo
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
Spanish
166 Reviews
Write a Review166 Reviews of Omar Martinez
July 26, 2025
Beautiful dealership with friendly service was great service. Wish it was closer to my home. service. Wish it was closer to my home. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Orlando Casale
July 18, 2025
The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Orlando Casale
July 16, 2025
Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One of the service/sales people was a little rude though - I took a bunch of tea bags for myself and he stopped me from taking them. Really? I just paid almost $500 for the service and you guys can't spare tea bags? You have already done away with your snacks (almost every time I have come into the dealership there are no snacks). Let your customers take what we want. I am sure you guys make enough from the customers to replenish stuff. We are PAYING for these services. It is not as though we are coming into the dealership and taking the snacks and lounging around the dealership without paying for service first. Usually, people come in or leave their car at the dealership for a reason. More
July 09, 2025
Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More
Other Employees Tagged: Orlando Casale
July 03, 2025
THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More
Other Employees Tagged: Orlando Casale , RON LODICO
June 28, 2025
Last year they told us that if we want the car detailed, we need to reserve in advance We called in advance, and they told us that we need to leave the car there the whole day. We only needed servicing and we need to reserve in advance We called in advance, and they told us that we need to leave the car there the whole day. We only needed servicing and inspection otherwise, maybe a 2-hour wait. We dropped the car off at 9:45, maybe 15-20 minutes late. They drove us to the mall, Woodbury Commons, where we spent the day. At 3:30 they called and told us that the did not have time to detail the car. They did pick us up graciously. After I brought the car home, I realized that they did not turn of the Service A0 needed light. More


