My salesperson, Orlando did an outstanding job with my
purchase of my new BMW XM. I am very pleased with the entire dealership!
purchase of my new BMW XM. I am very pleased with the entire dealership!
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by Chris
Verified Customer
Verified Customer
Very helpful.
Didn’t feel pushed. Nice are to wait with coffee machine. Orlando was fantastic.
Didn’t feel pushed. Nice are to wait with coffee machine. Orlando was fantastic.
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by BFERGUSONMD
Verified Customer
Verified Customer
Feb 26, 2024 -
BMW of Palm Springs responded
Thank you for choosing BMW Palm Springs! We're delighted to hear that Orlando provided you with helpful and pressure-free assistance. We're glad you enjoyed our comfortable waiting area with amenities like the coffee machine. Your satisfaction is important to us, and we appreciate your kind feedback!
Easy to deal with.
Answered all questions and responded very quickly. Seemed genuinely concerned. I would recommend this dealership and Orlando anytime
Answered all questions and responded very quickly. Seemed genuinely concerned. I would recommend this dealership and Orlando anytime
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by robvicv
Verified Customer
Verified Customer
Jan 17, 2024 -
BMW of Palm Springs responded
Thank you for recommending BMW Palm Springs! We're glad to hear that our team was easy to deal with, responsive, and genuinely concerned. We appreciate your trust and look forward to serving you again.
Fast, easy purchase in all areas, negotiations, finance
and vehicle prep, What more could you ask for. Thanks.
and vehicle prep, What more could you ask for. Thanks.
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by Joe
Verified Customer
Verified Customer
Jan 17, 2024 -
BMW of Palm Springs responded
Thank you for choosing BMW Palm Springs! We're delighted to hear about your fast and easy purchase experience in all areas, including negotiations, finance, and vehicle prep. Your satisfaction is our goal, and we're grateful for your positive feedback. If you ever need further assistance or have any questions, feel free to reach out. Thanks again for choosing us!
Savanna was excellent.
She communicates very well and her responses were
honest and prompt. She is also very professional and friendly.
She communicates very well and her responses were
honest and prompt. She is also very professional and friendly.
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by SPAGO1104
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
BMW of Palm Springs responded
Thank you for your kind words about Savanna! We're pleased to hear that she provided excellent communication, honesty, and prompt responses. Your satisfaction is important, and we appreciate your trust in BMW Palm Springs.
I loved Orlando and how he found the car i was looking
for. I always make an appointment when a loaner car is available.
for. I always make an appointment when a loaner car is available.
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by sandy.realtor
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
BMW of Palm Springs responded
Thank you for your positive feedback about Orlando! We're glad to hear that he helped you find the car you were looking for. Making an appointment when a loaner car is available is a smart choice for convenience. If you have any more automotive needs or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback and look forward to serving you again!
Smooth remote transaction with Orlando and Carlos for my
Alpina that was shipped to Virginia
Alpina that was shipped to Virginia
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by paul
Other Employees Tagged:
Carlos Salinas
Dec 06, 2023 -
BMW of Palm Springs responded
We're pleased to hear about your smooth remote transaction with Orlando and Carlos for your Alpina. Your positive experience is important to us, and we're grateful for your trust in our team.
Orlando IS AWESOME!
! He responds quickly, very helpful, answers all questions, and goes above & beyond. Highly recommend!
! He responds quickly, very helpful, answers all questions, and goes above & beyond. Highly recommend!
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by robb6758
Verified Customer
Verified Customer
Dec 06, 2023 -
BMW of Palm Springs responded
Orlando is thrilled to receive your positive feedback. Thank you for highlighting his quick responses, helpfulness, and going above and beyond. We appreciate your recommendation.
Orlando worked very hard to help me get into my BMW X3.
From the get go, he was polite, professional, not pushy, answered all of my questions, and made purchasing my car an excellent experience!
I also
From the get go, he was polite, professional, not pushy, answered all of my questions, and made purchasing my car an excellent experience!
I also worked with Carlos Salinas, who walked me through all of the financial aspects. The documents were all ready for me to sign. I wasn’t in the dealership for more than one hour to complete the entire document process.
Bobby also gave great advice on the technology components of the vehicle and what to expect. He also let me know that if I had further questions to reach out to him and set an appointment for a more in-depth explanation of the internal technical components.
Kudos to these three gentlemen for allowing me to FINALLY enjoy purchasing a car!
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by CALIMAN65
Other Employees Tagged:
Carlos Salinas, Bobby….unsure of Bobby’s last name.
Oct 30, 2023 -
CALIMAN65 responded
I wanted your business to be aware of the great team work this group completed for me.
Thanks!
Peter
Great dealer and fast to work with when car buying I just
wished my process was a little faster and my car shipped sooner. I waited two weeks
wished my process was a little faster and my car shipped sooner. I waited two weeks
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by PEREIRACHRIS0189
Verified Customer
Verified Customer
Dec 06, 2023 -
BMW of Palm Springs responded
Thank you for your positive remarks about our dealership and the efficiency of the car buying process. We understand your desire for a faster experience and shipping time. Your feedback helps us enhance our processes.