Savanna King

Great experience again. Service was explained and was completed at estimated time. Clean and well stocked waiting area as well. Service was explained and was completed at estimated time. Clean and well stocked waiting area as well. More

by DIDICLEMENTS Verified Customer Verified Customer

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Very professional good customer service I will come back again and recommend my friends to come for services again and recommend my friends to come for services More

by ELITEAUTOMOTIVECC Verified Customer Verified Customer

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Had waiter appointment for Oil change. Was told one hour and it took 3 hours. Was told one hour and it took 3 hours. More

by LABRECJ Verified Customer Verified Customer

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I was able to get right in & the wheel alignment was done in a timely manner. in a timely manner. More

by BAMALOVE80.JB Verified Customer Verified Customer

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Painless transaction and quick response times. Very helpful getting a ride for me. Easy options to make payment. Very helpful getting a ride for me. Easy options to make payment. More

by RC4TH Verified Customer Verified Customer

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From the time the service valet guys take your car to the time you get your car back, you are treated like royalty. Savannah is the reason I come back to BMW for service. She’s the best! The woman could ru time you get your car back, you are treated like royalty. Savannah is the reason I come back to BMW for service. She’s the best! The woman could rule the world! Beautiful dealership and everyone is very pleasant and nice More

by Zoomzoom Verified Customer Verified Customer

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Sandra is very courteous, professional, polite and keeps you informed. Returns call timely. Thank You, Paul A Santillan you informed. Returns call timely. Thank You, Paul A Santillan More

by SANTILLANKATY Verified Customer Verified Customer

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They don’t return phone calls. I waited two days to get a response from them. I can’t believe it took a day and a half to have an oil change. I was never notified that it was done I waited two days to get a response from them. I can’t believe it took a day and a half to have an oil change. I was never notified that it was done until I contacted them. More

by Jorge123 Verified Customer Verified Customer

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I live in Los Angeles and needed to visit the dealership because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( fi because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( finance ) and to the lady who is the side kick to Certified BMW and a big player for overall finance . The Queen no ?! Savannah . Ran into Gary who delivered my car . A last minute fix on my car for a pressure issue,which was attended by Bryan . Folks it’s Saturday - service closes at 2 pm . This time Bryan coordinated with all of the above to fix the issue .Who does that ? - only people who or persons that care . Then being the starving pig that I am , at that hour lunch was brought to me by the receptionists at service and the front desk . On top of that 3 ladies got me an ice tea ! I was ordained the Pasha! I was seduced by the BMW accessories store . The guy (Juan) was helpful with recommendations and I willingly opened my wallet to the tune of $350 . The space (showroom) is so clean , littered with Orchids and static BMW displays, that adorn the floor . I ask myself and you why wouldn’t you want a relationship with BMW of Palm Springs ? It would be madness not to have one - in fact my car will always be serviced by them( yes I will drive it 2.45 hrs) ,but I’ll have to be patient about an upgrade in vehicle in due time . Little did any of the persons described have any idea that I was looking for a corner of real estate in the showroom ,where I could possibly move in! When you get waited on hand and foot like I did why wouldn’t I look for my own spot. This is very much a business that is about people that communicate and care . Oh btw they sell beautiful BMWs! Caution to the wind - this looks like an Influencer comment but I’m not, nor was I compensated for my true words. Better sign off .. my fingers are starting to ache typing in this small box. More

by jonathantudor Verified Customer Verified Customer

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Great service advisor and techs are great to work with. Very busy most of the time. Very busy most of the time. More

by karledison Verified Customer Verified Customer

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