Orrin Skinner
Orrin Skinner at Brent Brown Toyota
Refer Me

Orrin Skinner | Page 4

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

Contact Me
4.7
54 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

5 yrs, 6 mos

4.7

54 Reviews

Write a Review

54 Reviews of Orrin Skinner

December 30, 2023

Dealership Rating
Employee Rating

Everyone is kind, prompt in helping. Wait time is to long when waiting for it to finish. More

by chrissysilvester35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Brent Brown Toyota responded

Hi, Thank you for your feedback. Although we are happy to know that our team was kind, prompt, and helpful, we are concerned to learn that you were disappointed with our wait time. We would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

December 29, 2023

Dealership Rating
Employee Rating

Excellent experience! So helpful and quick, very friendly employees that made me feel comfortable even when I didn't know the first thing about my car haha! The employee w More

by miadover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Brent Brown Toyota responded

Thank you for choosing Brent Brown Toyota. We are glad you found our Service Team to be so knowledgeable.

December 26, 2023

Dealership Rating
Employee Rating

I hate how you make an appointment and it still takes 1. 5 hours for an oil change and tire rotation. I can’t wait for go through my free ones so I can go else where with much quicker service without an appo More

by yardasl
Service Time
Recommend Dealer
No
Feb 06, 2024

Brent Brown Toyota responded

Hello, Thank you for taking the time to leave your feedback. If you'd like to discuss the timeliness of your recent oil change or our shuttle service, please feel free to contact us. Best regards, Customer Relations Manager 801-223-4406

December 21, 2023

Dealership Rating
Employee Rating

I was able to get an appointment at a time convenient to me. I was attended to quickly and professionally and felt that I was kept informed throughout the process. I was in-and-out in about 1 1/2 hrs. It More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Brent Brown Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

December 20, 2023

Dealership Rating
Employee Rating

Everyone was great, including the young man who opened the doors for us. It was nothing but a great experience. More

by JERRY.BETHWEATHERFORD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Brent Brown Toyota responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2023

Dealership Rating
Employee Rating

I really liked my service representative, Orrin. He explained things well and did not suggest unnecessary service for my 4Runner. More

by mt.nebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Brent Brown Toyota responded

We appreciate your feedback about your recent service visit with Orrin for your 4Runner at Brent Brown Toyota. We're glad to hear that you valued the clear communication and honest evaluation.

December 05, 2023

Dealership Rating
Employee Rating

Great service, very fast and very professional and quality service we love the timing and early response More

by smartnetinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2023

Dealership Rating
Employee Rating

It was fast and easy. And everyone was friendly and helpful attentive and friendly staff More

by gbakshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bailey

December 02, 2023

Dealership Rating
Employee Rating

Whatever improvements you have made keep it up. Way better than my last experience with the service staff. More

by ROBERT_RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2023

Dealership Rating
Employee Rating

Very courteous and efficient. Time taken to do the work required was less than anticipated and less even than what Orin anticipated. Comfortable and clean place for me to wait for More

by DMATTH2566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
4

Dealership Inventory (311 Vehicles)

used 2023 Toyota Tundra car, priced at $47,990
2023 Toyota Tundra
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2013 Buick Encore car, priced at $9,988
2013 Buick Encore
used
Glacier Blue Metallic exterior
Automatic
Front-wheel Drive
used 2023 Toyota Tacoma car, priced at $44,490
2023 Toyota Tacoma
used
Ice exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Cruze car, priced at $11,700
2018 Chevrolet Cruze
used
Nightfall Gray Metallic exterior
Automatic
Front-wheel Drive
used 2011 BMW 335 car, priced at $9,999
2011 BMW 335
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2024 Toyota Tacoma car, priced at $50,860
2024 Toyota Tacoma
new
Ice exterior
Automatic
Four-wheel Drive