Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Orrin Skinner

Overview Reviews (52) Inventory (329)

Contact Me

View All Employees

< View All Employees

Orrin Skinner

Refer Me

Orrin Skinner | Page 3

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

Contact Me

4.7

52 Reviews

Overview Reviews (52) Inventory (329)

Dealership Experience

1 yr, 1 mo

Industry Experience

5 yrs, 5 mos

4.7

52 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Orrin Skinner

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

52 Reviews of Orrin Skinner

January 27, 2024

Dealership Rating

Employee Rating

Nothing but the BEST I wouldn’t choose any where else the service is always great people are great and fast service is always great people are great and fast More

by eicaannsoto42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Bailey

Helpful 0

Report | Print

Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the feedback! We are happy to know that you enjoy our Service Department at Brent Brown Toyota and we value your business!

January 24, 2024

Dealership Rating

Employee Rating

great service went to check my tires also did my oil change before the service staff was friendly and helpful change before the service staff was friendly and helpful More

by josejfeliz73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Milani Hedquist

Helpful 0

Report | Print

Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the 5-star rating and great review! It is great to know that you enjoyed our Service Department and we hope to see you again at Brent Brown Toyota!

January 24, 2024

Dealership Rating

Employee Rating

Quinn was very personable and I was happy with the way I was treated and my service there. was treated and my service there. More

by hanseneric5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 06, 2024 -

Brent Brown Toyota responded

Brent Brown Toyota values your feedback, and we're glad our team lived up to your expectations. Your satisfaction is what drives us daily.

January 23, 2024

Dealership Rating

Employee Rating

They were very friendly, helpful, and quick. They did my emissions and I will go back again :) They did my emissions and I will go back again :) More

by ambree.gawrych

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kendra Christensen

Helpful 0

Report | Print

Feb 14, 2024 -

Brent Brown Toyota responded

We appreciate the feedback and we value your business at Brent Brown Toyota!

January 16, 2024

Dealership Rating

Employee Rating

Very good service and very fast. Orrin Skinner was very friendly and professional. I will be back Orrin Skinner was very friendly and professional. I will be back More

by MENLOVENEAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive review and rating. We are delighted to know that our team at Brent Brown Toyota provided good service and if you need anything else, please let us know.

January 13, 2024

Dealership Rating

Employee Rating

Joel is the best! He cares so much about, not only my vehicle, but me personally. I always try to schedule my services when Joel is there. He takes care of my vehicle He cares so much about, not only my vehicle, but me personally. I always try to schedule my services when Joel is there. He takes care of my vehicle as if it were his own. Thanks, Joel!! More

by RisiRealtor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Kaua Pouha

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are delighted to know that our team has been helpful and we hope that you will continue to choose Brent Brown Toyota.

January 11, 2024

Dealership Rating

Employee Rating

They have a child play room while you wait, which is nice. They do not have a diaper changing table in the men’s room. They frequently overbook so I typically am there longer than I should be. Service i nice. They do not have a diaper changing table in the men’s room. They frequently overbook so I typically am there longer than I should be. Service is nothing special. More

by DWLLOYD0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enrique Soto, Kaua Pouha

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Hello, Thank you for your feedback. Although we are happy to know that you enjoyed some aspects of our location, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

January 11, 2024

Dealership Rating

Employee Rating

When you rotate tires, why don’t you balance them too? Doesn’t make sense. Doesn’t make sense. More

by dallenchristensen123

Verified Customer

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Hello, We appreciate you bringing this to our attention. We take customer satisfaction seriously and we would like to learn more about your service experience. Would you kindly reach out to us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

December 30, 2023

Dealership Rating

Employee Rating

Everyone is kind, prompt in helping. Wait time is to long when waiting for it to finish. Wait time is to long when waiting for it to finish. More

by chrissysilvester35

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Hi, Thank you for your feedback. Although we are happy to know that our team was kind, prompt, and helpful, we are concerned to learn that you were disappointed with our wait time. We would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

December 29, 2023

Dealership Rating

Employee Rating

Excellent experience! So helpful and quick, very friendly employees that made me feel comfortable even when I didn't know the first thing about my car haha! The employee w So helpful and quick, very friendly employees that made me feel comfortable even when I didn't know the first thing about my car haha! The employee who helped me was very knowledgable, thank you! More

by miadover

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 06, 2024 -

Brent Brown Toyota responded

Thank you for choosing Brent Brown Toyota. We are glad you found our Service Team to be so knowledgeable.

Dealership Inventory (329 Vehicles)

2024 Toyota Tundra Hybrid | new

$68,483

2024 Toyota Tundra Hybrid

new

Midnight Black Metallic exterior

Automatic

Four-wheel Drive

$68,483

View Vehicle Details

View Details

2024 Toyota Tundra | new

$64,564

2024 Toyota Tundra

new

Celestial Silver Metallic exterior

Automatic

Four-wheel Drive

$64,564

View Vehicle Details

View Details

2023 Toyota Tacoma | used

$45,627

2023 Toyota Tacoma

used

Ice exterior

Automatic

Four-wheel Drive

$45,627

View Vehicle Details

View Details

2024 Toyota Corolla Hybrid | used

Not Priced

2024 Toyota Corolla Hybrid

used

CELESTITE exterior

CVT

Front-wheel Drive

Not Priced

View Vehicle Details

View Details

2024 Toyota RAV4 Hybrid | new

$38,374

2024 Toyota RAV4 Hybrid

new

Silver Sky Metallic exterior

CVT

All-wheel Drive

$38,374

View Vehicle Details

View Details

2024 Toyota Tundra Hybrid | new

$69,697

2024 Toyota Tundra Hybrid

new

Midnight Black Metallic exterior

Automatic

Four-wheel Drive

$69,697

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.