Oscar Boyd | Page 7

Unfortunately qutie a few things went wrong during my buying experience. Karissa was sort of short with me, especially when she thought I was not going to buy the car on her terms. I was then passed off buying experience. Karissa was sort of short with me, especially when she thought I was not going to buy the car on her terms. I was then passed off to Josh Wells who was very pleasent to work with. I would rate him 5 stars. Oscar attempted to tell me that there was no better finance rate avaliable that I could possibly get, he appeared to be missinformed or was flat out lying to my face. I came back later that day with a financing from my own bank which was 2 points lower then what he quoted me. Oscar also gave me someone elses extended warranty contract after completing the sales process in financing, and I have yet to be provided with the correct one, and i have requsted it twice now. I never met Courtney Savage, no idea who she is, so that is why I did not rate her. I would have rated Toyota of Rockwall with 2 stars, but you can thank Josh Wells for the 3 I am giving you. It also apears your dealership has sold my trade in already, but has yet to pay it off as of 1/5. I had to make the next payment on it to avoid taking a credit hit for a late payment. - I am sure I am going to have to wait 30 days or more to be reimbursed. More

by rickxvargas Verified Customer Verified Customer

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Everyone was great in helping getting my Toyota tundra from the salesman to the finance officer it was an amazing experience Toyota of Rockwall is a number one dealership I will be more than glad to refer from the salesman to the finance officer it was an amazing experience Toyota of Rockwall is a number one dealership I will be more than glad to refer my friends to the dealership More

by gilsmith56 Verified Customer Verified Customer

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This dealership went the extra mile to help me get my new car. They were very helpful getting me the financing that made buying my car very easy and quick. I was in and out within 30 minutes. Thanks to all t car. They were very helpful getting me the financing that made buying my car very easy and quick. I was in and out within 30 minutes. Thanks to all that helped me More

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Not sure who Lance is but Becca was amazing and helpful. I would recommend her to anyone. I would recommend her to anyone. More

by marthaba15 Verified Customer Verified Customer

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Ken Martin is amazing! He stepped in for Paul Greene to take care of me. The day we visited the dealership he had just got some bad news but the way he handled himself you He stepped in for Paul Greene to take care of me. The day we visited the dealership he had just got some bad news but the way he handled himself you wouldn’t be able to tell. He was professional and courteous. Because of him, I took home my dream car! More

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Very professional salesman and finance gentleman. A pleasure to do business with and explained everything so I could understand. I bought the lease I have had for 3 years A pleasure to do business with and explained everything so I could understand. I bought the lease I have had for 3 years More

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Excellent staff and service will recommend to everyone. It was all good and quick too It was all good and quick too More

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New car was detailed, full of gas and ready to go! Nick was my salesman and was so helpful and friendly. Cassie in accounting answered questions about my title and was so knowledgeable on so many Nick was my salesman and was so helpful and friendly. Cassie in accounting answered questions about my title and was so knowledgeable on so many other things! Great teamwork on this sell! More

by kjacob Verified Customer Verified Customer

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Everyone at this dealership cares about us as much as making a sale. They made it easy and painless. They were sensitive to my attachment to the vehicle I arrived with and didn’t try to mix words. Hon making a sale. They made it easy and painless. They were sensitive to my attachment to the vehicle I arrived with and didn’t try to mix words. Honest and transparent! More

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They are friendly welcome staff always there to help and no matter try to solve. and no matter try to solve. More

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