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Paolo Castro
148 Reviews
My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Mercedes-Benz of Boston and I look forward to working with you.
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Write a Review148 Reviews of Paolo Castro
July 15, 2025
Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i.. and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i.. More
by Ian jaffier
Other Employees Tagged: Bertrand Plique
May 31, 2025
Service is exceptional. People are great. I have had 6 Mercedes from herb chambers and everyone is eceptional People are great. I have had 6 Mercedes from herb chambers and everyone is eceptional More
by BG
Other Employees Tagged: Jimmy Maniatis
May 25, 2025
Great staff at this dealership. Helped me every step of the way and made sure I received exactly what I wanted for my next vehicle. Helped me every step of the way and made sure I received exactly what I wanted for my next vehicle. More
by Dom B
Other Employees Tagged: Jeff Davis, Bertrand Plique
April 23, 2025
The entire team at Mercedes-Benz of Boston is the gold standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuin standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuine smile and kept me updated during my car's service. They are an amazing team! More
by cheerydeirie
Other Employees Tagged: Jeff Davis, Patrick Titshaw, Albert Berisha
March 17, 2025
Excellent service. Ask for Zach; he understands the intricacies of deciding on a new car. A true professional; very helpful. A shout out to Paolo for his excellent Ask for Zach; he understands the intricacies of deciding on a new car. A true professional; very helpful. A shout out to Paolo for his excellent service during my financing process as well! More
by JHZ
Other Employees Tagged: Zac Zhang
January 30, 2025
Best experience I have had in a dealership in more than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than all other service advisors and or managers combined. More
by John
Other Employees Tagged: Albert Berisha, Richie Bautista, Schneider Limose
January 21, 2025
My experience was TERRIBLE! !!! I would NEVER buy a car from HERB CHAMBERS of BOSTON, If you try to buy a used car from them you have to pay for it in full, they will NOT hold a !!! I would NEVER buy a car from HERB CHAMBERS of BOSTON, If you try to buy a used car from them you have to pay for it in full, they will NOT hold a car, even if you put down 50%, NO check!! only wires, very limited on debit and credit cards 3k only. NO BUSINESS check!! The whole experience was awful!!!!! A simple transaction took over 7 hours!!!! NEVER AGAIN!!!! I tried calling to speak to my rep , too busy, general sale manager too busy, business manager too business, All I wanted to know is if my wire was accepted or not, so my daughter can pick up her car. If i could give them a negative star I would!!!!!!!!!!!!!!! More
by talessib62
Other Employees Tagged: Kris Ricupero, Amel Memic
January 07, 2025
A great experience, went so smoothly and I am very happy. Will work with Gerald again in the future Will work with Gerald again in the future More
by Cindy Brown
Other Employees Tagged: Gerald Quek
December 10, 2024
Ronald makes your amazing experience amazing and your expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He ca expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He cares for his customers. More
by trey.higginsalves796
Other Employees Tagged: Ronald Escobar
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