Parker Sereno | Page 2

Good check in process, great communications and service. Will continue to use suburban ford of Waterford. Will continue to use suburban ford of Waterford. More

Helpful 0

Report | Print

Suburban Ford of Waterford is always friendly and helpful, especially employee Parker Serrano. The team was available to service my car quickly. helpful, especially employee Parker Serrano. The team was available to service my car quickly. More

Helpful 0

Report | Print

Sometimes your vehicle has problems. When the service advisors want to help solve the problems and work you to do this in a short period of time, you can't ask for more. Parker always kn When the service advisors want to help solve the problems and work you to do this in a short period of time, you can't ask for more. Parker always knocks it out of the park! More

Helpful 0

Report | Print

Fast friendly reliable Service. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. More

Helpful 0

Report | Print

This has to be the worse ford service department I’ve ever been to. I can’t even get a live person on the phone and they’ve had my car about 3x longer that they told me it would be. I will NEVER be using ever been to. I can’t even get a live person on the phone and they’ve had my car about 3x longer that they told me it would be. I will NEVER be using this dealership again. Do yourself a favor and go to ANY other Ford dealership in the area. More

Helpful 2

Report | Print

Took my van in for an oil change and gave them four days to complete, went to pick it up on Friday and nothing had been done. Needless to say I'm terribly disappointed with this visit and probably won't be to complete, went to pick it up on Friday and nothing had been done. Needless to say I'm terribly disappointed with this visit and probably won't be back. More

Helpful 0

Report | Print

Parker is the best! He has a positive attitude always and does everything he can to make sure my car is taken care of when it needs to be. He goes above and beyond and i He has a positive attitude always and does everything he can to make sure my car is taken care of when it needs to be. He goes above and beyond and it shows. More

Helpful 0

Report | Print

Parker has been my service consultant multiple times. Always pleasant and on top of his game. I look for him every time I pull in. Keep up the great work. Always pleasant and on top of his game. I look for him every time I pull in. Keep up the great work. More

Helpful 0

Report | Print