Pat Brock | Page 6

Amazing service department! We are switching from a different dealership for our service needs because the Bellevue Honda service department is so amazing. They are quick, frien We are switching from a different dealership for our service needs because the Bellevue Honda service department is so amazing. They are quick, friendly and professional. We'll be back for service and to buy our next new car. More

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Feeling like family It's amazing how when you go in for an oil change and you're walking through the lot just "looking", rarely are you approached by a manager, Rob was c It's amazing how when you go in for an oil change and you're walking through the lot just "looking", rarely are you approached by a manager, Rob was certainly interested in answering my questions and getting someone to help me. Tony was great, he answered a lot of questions, offered to let me test drive the car, I told him the biggest pet peeve I had with sales people at any dealership are when they asked what color do you want and the ones that keep you captive for half the day. Tony passed the test, he didn't do either. He was very thorough in explaining different features to me, When my Civic was done I told him I'd get back to him by Tuesday, he was off that day, I called Rob told him what I had set up with my Credit Union, This may be a little long winded, but sharing this with you is about how long it took me to wrap things up with the finance department. Cheryl was great. I can't begin to tell you how much I appreciate the friendly caring people at Bellevue Honda, My 2006 Civic I call Blue Belle can now go to someone that will give her a good home., I'm off on a new adventure with my 2014 Civic I call the Silver Bullet. I have to add the service department there is beyond belief, those guys are great too. Thank you one and all for taking me in as part of your Honda Family. More

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Honda Maintenance Whenever I take my Honda in for regular maintenance, the service, friendliness & efficiency is excellent. I am always in and out in an hour. Pat in Whenever I take my Honda in for regular maintenance, the service, friendliness & efficiency is excellent. I am always in and out in an hour. Pat in Service reviews everything done on my car with me and ensures I am satisfied with the work. I am very pleased with Honda Cars of Bellevue for sales and service. More

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Good Service Experience I am commenting on our first experience with Honda Cars of Bellevue. We recently purchased a 2006 Pilot elsewhere which needed maintenance. After int I am commenting on our first experience with Honda Cars of Bellevue. We recently purchased a 2006 Pilot elsewhere which needed maintenance. After interviewing other service facilities, we talked with Rick (service manager) who convinced us to bring the car into Bellevue. Pat Brook in service patiently listened to our issues and explained in detail, with confidence our options for the repair. Overall it was a good experience and plan to bring all our Honda cars there for service in the near future. Also the charges were in-line compared to other repair facilities. More

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A Service Center That I Can Trust The last time I took my Odyssey in for an oil change they noticed a power steering leak and thought that a hose needed to be replaced. They gave me a The last time I took my Odyssey in for an oil change they noticed a power steering leak and thought that a hose needed to be replaced. They gave me a quote and since I didn't have time to fix it that day I scheduled the fix at our next oil change. They called me to tell me it wasn't the hose at all and by tightening a valve last time there was no longer a leak. The repair would have cost me $150 and I would have never known the difference. I appreciate their honesty. More

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