Pat Losack

An Unforgettable Buying Experience — Excellence Delivered by AJ & the Jim Ellis Mazda Team! From the moment I stepped foot into Jim Ellis Mazda of Marietta, I felt something different in the air — a sense by AJ & the Jim Ellis Mazda Team! From the moment I stepped foot into Jim Ellis Mazda of Marietta, I felt something different in the air — a sense of integrity, transparency, and true human connection that’s rare to find in today’s fast-paced, transactional world. What followed was more than just the purchase of a vehicle — it was a masterclass in customer care, delivered by one of the most extraordinary professionals I’ve had the honor of working with: Mrs. Anjanie “AJ” Waddy. AJ is the heart and soul of the experience. Her attention to detail is unmatched — not just in the specs of the 2025 Mazda CX-5 (which I proudly drove off the lot), but in the nuances that truly matter: tone, timing, comfort, honesty, and empathy. From our very first interaction, AJ made it clear that she wasn’t just selling me a car — she was walking alongside me, guiding me with transparency, grace, and a level of attentiveness that felt like VIP concierge service. At no point did I feel pressured. Instead, I felt heard. Understood. Respected. And valued. AJ, if you're reading this — you've redefined what excellence in customer service should look like. But she didn’t act alone. This was a team of pros operating in synchronized harmony. Mr. Chris Chandler, the new car sales manager, exemplified strong leadership and fostered an atmosphere of respect and clarity. His presence and commitment to ensuring my comfort during negotiations reminded me that great leadership shows itself in the smallest gestures. And Mr. Pat Losack, the finance manager — a man of wisdom and patience — made the final steps smooth and seamless, carefully explaining every detail, leaving no room for confusion or doubt. What struck me most was the dealership’s willingness to negotiate and meet me where I was — not just financially, but emotionally. The pricing was competitive — yes — but it was their willingness to make the process easy, comfortable, and human that sealed the deal. To AJ, Chris, and Pat: I don’t just see myself as a customer — I see myself as an ally. If ever there’s an opportunity for feedback, collaboration, or even just a simple testimonial — please know you’ve got someone in your corner. Use me. Reach out. Your service deserves to be shouted from the rooftops. This wasn’t just a car purchase. This was an experience that restored my faith in what customer care should be. With deep appreciation, Duane E. Hale More

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I had an excellent buying experience working with Sagar. He was proactive with his communication and went above and beyond to support my needs. He accommodated my desire for a 3rd party inspection and was a He was proactive with his communication and went above and beyond to support my needs. He accommodated my desire for a 3rd party inspection and was always willing to answer my questions thoroughly and transparently. Overall the experience was smooth, transparent and relaxed. I would work with Sagar and Jim Ellis Mazda again. More

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This dealership was by far the most cooperative and family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno were very nice and did everything I n their power to get me in the car I wanted. And my finance manager Rhyan made sure he got me in a budget and credit friendly deal! Also they did everything in their power to make sure my used vehicle was in tip top condition before leaving the dealership. From oil changed to tires I couldn’t be more pleased with my experience and my car. I could write an essay about how enjoyable the experience was for me. I likely won’t get a car anywhere else as long as I’m in Georgia. More

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Sagar was very helpful and informative with selling me a car. He was also very kind and patient. I would recommend him if you are looking for a car. car. He was also very kind and patient. I would recommend him if you are looking for a car. More

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Derrick was really great to work with. Very knowledgeable and personable. Everyone at the dealership is very friendly from the moment you walk in and willing to help and will get someone Very knowledgeable and personable. Everyone at the dealership is very friendly from the moment you walk in and willing to help and will get someone is they can't help you. They make what could be a very stressful experience, very easy. Highly recommend Jim Ellis Mazda. More

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Excellent service, Seth was excellent in making the buying experience a very enjoyable experience and one that was appreciated. buying experience a very enjoyable experience and one that was appreciated. More

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We started to purchase a used vehicle and ended up changing our minds. AJ did everything she could to satisfy our needs and then was very helpful when we backed out of the sale. We appreciate her and changing our minds. AJ did everything she could to satisfy our needs and then was very helpful when we backed out of the sale. We appreciate her and the Jim Ellis Mazda team. More

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I felt like Sagar and Eduardo listened to my needs and helped me stay in my budget. They were kind and good ambassadors for the dealership. helped me stay in my budget. They were kind and good ambassadors for the dealership. More

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Sagar was amazing to work with. He was very responsive and really gave us great support throughout the process. Daren He was very responsive and really gave us great support throughout the process. Daren More

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Derrick is an excellent salesman's and made the entire of the experience for my mother and I at Jim Ellis Mazda of Marietta memorable. His kind personality, professionalism and knowledge of Mazda sealed the the experience for my mother and I at Jim Ellis Mazda of Marietta memorable. His kind personality, professionalism and knowledge of Mazda sealed the deal for me to drive away with a new 2025 Mazda CX-5 with only 13 miles! Derrick made all the difference at my experience at Mazda of Roswell. More

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