Patrick Genova | Page 5
BDC Manager,Customer Care Manager
INFINITI of Englewood
60 Rockwood Pl
Englewood, NJ 07631
44 Reviews
Write a ReviewDealership Experience
17 yrs, 5 mos
Industry Experience
33 yrs, 5 mos
Specialties & Trainings
Customer Satisfaction
44 Reviews of Patrick Genova
January 09, 2023
Awful used vehicle experience. Vehicle brought back twice in first two weeks of ownership. 1st- Need new brakes and rotors. These were supposed to be new as they were replaced a Vehicle brought back twice in first two weeks of ownership. 1st- Need new brakes and rotors. These were supposed to be new as they were replaced as part of 10pt inspection that prompted me to make purchase. Corrected by dealer. 2nd visit had to add 1 qtr of oil 2 times since purchase. Was told That’s normal for German cars. Insisted car be checked. Timing belt cover might b leaking but u bought car as is. No! Car has 30 days or 1000 mile warranty.. dealership not standing by this. More
Other Employees Tagged: Chris Ong, Kareem Naguib, Mike Gagliardi , Joe Kandil
January 01, 2023
Ray was great. also the finance manager and dealership manager was very accommodating. If all goes well with any of my concerns after purchasing a certified pre ow also the finance manager and dealership manager was very accommodating. If all goes well with any of my concerns after purchasing a certified pre own vehicle they have 5 stars in my book. More
Other Employees Tagged: Chris Ong , Ray Broomfield