Patti Kupfer | Page 41

Professional I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside and out. I give AUTOHAUS BMW two thumbs up! More

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Consistently Satisfied Customer Have dealt with 5 different service consultants over 2 years at Autohaus. Every one has been friendly, trustworthy, and taken great care of me and my Have dealt with 5 different service consultants over 2 years at Autohaus. Every one has been friendly, trustworthy, and taken great care of me and my BMWs. This time it was Patty Kupfer and she was great. The valets even recognize me by name ( I'm there like 4 or 5 times a year ). Keep up the great work. More

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Amazing Service Department My service advisor at Autohaus BMW, Patti Kupfer, is amazingl!! She is courteous and goes above and beyond in answering all of my questions. I could My service advisor at Autohaus BMW, Patti Kupfer, is amazingl!! She is courteous and goes above and beyond in answering all of my questions. I couldn't be happier with Patti & the entire service department. They treat you like royalty--from the friendly greeters to all the helpful service advisors to Brandon who washed & vacuumed my car!! Thanks so much to all for the amazing service!! More

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Consistently outstanding. I'm a repeat customer. I have bought several cars from Autohaus BMW and Mini-Cooper because I know I will get excellent ongoing service from this comp I'm a repeat customer. I have bought several cars from Autohaus BMW and Mini-Cooper because I know I will get excellent ongoing service from this company. More

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Excellent Service My service appointment at Autohaus was exceptional this morning. I was working with service advisor Patti Kupfer to identify a noise that had develop My service appointment at Autohaus was exceptional this morning. I was working with service advisor Patti Kupfer to identify a noise that had developed in my steering system. She called me prior to my visit this morning and asked if I wanted to continue with my appointment due to inclement weather. When I arrived I was met by Patti and the service team who were both professional and courteous. Patti assured me Autohaus technicians would identify and correct the problem and offered a loaner if my vehicle needed to be left overnight. Technicians quickly identified and corrected the problem with my vehicle while I waited in the customer lounge. Autohaus provides an extremely comfortable lounge with a large screen television, free wifi, free Starbucks coffee, tea and snacks. I have utilized two other BMW service departments in town and Autohaus is far superior. The service personnel are wonderful and Patti is a great asset for Autohaus. More

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Great service I was in for service for my BMW and had the pleasure of working with Patti. She took the time to make sure I was satisfied and seemed to actually care I was in for service for my BMW and had the pleasure of working with Patti. She took the time to make sure I was satisfied and seemed to actually care about me and not treat me as just some customer. More

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