The purchase of a new car can be an unpleasant and stressful undertaking, instead of enjoyable and fun, like spending a lot of money should be. Past car shopping experiences have made my husband “salesman phobic”, and just the idea of going to a dealer lot makes a normally happy, well-adjusted guy hostile. Therefore, in 2011 my first experience at Autohaus was alone, sans hubby.
Numerous friends had a litany of complaints about Suntrup BMW, so I happily passed it up and headed to Autohaus. I happily discovered it was a comfortable place to browse, and everyone you meet is knowledgable, friendly, and, most importantly, low key! Renard LaSane was thoroughly wonderful to work with and amazing in helping me, making my whole experience surprisingly, shall I say… delightful. He is a great resource of information and assistance. I owe my first BMW purchase to him with his easy relaxed manner and total professionalism.
So, this year after shopping around other neighborhood dealers and other makes of cars, I realized I needed to try Autohaus again. This time, in what turned out to be my second BMW purchase, I convinced my husband to join me, so he gritted his teeth and grudgingly got his keys. To our good fortune Autohaus was having an event with a food truck (delish!) and a spread of drinks and desserts, kinda fun! Renard always gives you the perfect balance of breathing room and help…very different from places with their intensity and high-pressured sales folks. He is absolutely great to work with, and makes the experience easy and fun. He very patiently tried to locate the precise car details I had given him, and calmly said he would find exactly what I wanted. Then I serendipitously spotted “the one” and we straightforwardly negotiated the deal with no crazy shenanigans. When we were driving home, hubby said seriously “That was very relaxing! I had fun!”
I couldn’t be happier with the guys at Autohaus, and, oh yeh…my car!
I Recommend This Dealer:
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