Paul Cotton
Paul Cotton at Kelly Ford
Refer Me

Paul Cotton | Page 5

NEW CAR MANAGER

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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4.9
62 Reviews

Moved From The United Kingdom in 1994 , Worked with Ford since then, Glens Falls New York , Then Asheville NC, Now Kelly Ford Melbourne

Dealership Experience

23 yrs, 5 mos

Specialties & Trainings

Leasing and Fleel

4.9

62 Reviews

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62 Reviews of Paul Cotton

July 05, 2022

Dealership Rating
Employee Rating

The best customer service at any dealership that I've dealt with!! Paul Cotton in fleet management was so great to deal with and Reggie made it so easy to buy the car. The sales management team was extre More

by CLSMOOTHS11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Morton, Clayton Flynn, Nicholas Lagges , Chuck Cooper

Jul 05, 2022

Kelly Ford responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Ford, we value our customers and we look forward to seeing you on your next visit. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 04, 2022

Dealership Rating
Employee Rating

I've purchased many vehicles from Kelly Ford over the years and I'm always treated like family. More

by Seanmulvaney01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Pettus, Nicholas Lagges , Derek Ertz-Berger

Jul 04, 2022

Kelly Ford responded

Sean, Thank you for this amazing rating! We really appreciate your business. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

June 29, 2022

Dealership Rating
Employee Rating

Reggie my sales man was very nice and informative. I also was pleased with the Finance Department & my vehicle trade in value. I love my new 2022 Explorer and will recommend anyone I know to go see More

by JOwens
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Morton, Mike Karpowich , Casey Tucker

Jun 30, 2022

Kelly Ford responded

JOwens, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Reggie does for Kelly Ford and our customers. Hope to see you again soon! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

June 16, 2022

Dealership Rating
Employee Rating

Andre, Paul and Mike made the purchase process a next level experience. Best buying experience our family has had!! More

by travisbranham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Kelly Ford responded

Travis, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

June 12, 2022

Dealership Rating
Employee Rating

Super quick and easy, great folks to deal with. This was probably the quickest new car transaction I've had. More

by DKTN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

November 12, 2021

Dealership Rating
Employee Rating

Justin and Brody went above and beyond my expectations. Best experience I’ve ever had purchasing a vehicle. More

by Tshank90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Decker, Nicholas Lagges , Brody Mincey

Nov 15, 2021

Kelly Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. The Kelly Ford Team

November 05, 2021

Dealership Rating
Employee Rating

Awesome experience! Paul Cotton was amazing to work with! Sandy in the finance department was great too! More

by jeg.garber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Nov 09, 2021

Kelly Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Kelly Ford Team

October 14, 2021

Dealership Rating
Employee Rating

The experience of special ordering a truck although longer than I would have liked, was exactly the time you explained. I’m sure the lead time will shorten as things get back to normal. The actual cl More

by MikeC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Kelly Ford responded

Mike, Thank you for your 5 Star Review. Valerie is a valued team member here with Kelly Ford. I will share your thoughts with her. Please send her your referrals, family or friends. The Kelly Ford Team

July 08, 2021

Dealership Rating
Employee Rating

Initially met with Paul and since he was going to be away, he set me up with Valerie who did an excellent job making my first new car purchase a wonderful experience. More

by patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Kelly Ford responded

Patty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Kelly Ford Team

April 19, 2021

Dealership Rating
Employee Rating

Tom and Mike went above and beyond to find me the vehicle I wanted for the price, and with the accessories I wanted! Thank you gentlemen! More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Tommy McGee

Apr 19, 2021

Kelly Ford responded

Jeremy, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. Chris Saraceno Vice President and Partner Kelly Automotive Group

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