Paul Ferreira | Page 5

Perfect I couldn’t be happier with the service provided. Moving forward I will recommend all my friends and family to this and only Honda dealership. I couldn’t be happier with the service provided. Moving forward I will recommend all my friends and family to this and only Honda dealership. More

by josecolon01 Verified Customer Verified Customer

Helpful 0

Report | Print

Enjoyable Purchase and Services at Planet Honda I very recently purchased a new car from Planet Honda. Their employees are friendly and greet you as soon as you enter their building. Frankie Talaric I very recently purchased a new car from Planet Honda. Their employees are friendly and greet you as soon as you enter their building. Frankie Talarico, Sales Consultant, and Eddie Amorin, Sales Director, were very personable and respectful. Mr. Amorin made me feel very comfortable with the pricing and integrity of this dealership. He is well-mannered and the nicest man I have encountered since I have been purchasing automobiles. One week after the purchase of my car, someone made a dent on my car. Mr. Amorin immediately accommodated me and had the problem corrected. Also, I previously owned a Honda which I had serviced a few times from Planet Honda. The Service Manager, Matthew Papol was also very attentive and effective. I am confident that I made the best choice to purchase my new car from Planet Honda and also for the automobile services I will need hereafter. I definitely recommend the Sales, Service, and Body Shop at Planet Honda. Sincerely, Millie Juliano More

Helpful 1

Report | Print

First of all when we contacted Ben Adams in the Body Shop we received an estimate within 24 hours. Next within 2 days of the estimate we brought our vehicle in to receive a new bumper. A phone call was rec we received an estimate within 24 hours. Next within 2 days of the estimate we brought our vehicle in to receive a new bumper. A phone call was received that a panel underneath the vehicle was damaged and needed to be replace. Ben called us on Thursday to let us know our vehicle was completed. The process of picking up and paying for the repairs was painless and fast. I would definitely go back to Planet Honda to have any body repairs to any of our vehicles in the future. Every aspect was done professionally and timely. More

Helpful 0

Report | Print

An unfortunate accident left the front end of my almost-new (20,000 miles) Hyundai Elantra in a total wreck. I was dubious that it could even BE repaired. However, Progressive Insurance said they' almost-new (20,000 miles) Hyundai Elantra in a total wreck. I was dubious that it could even BE repaired. However, Progressive Insurance said they'd stand behind the work, so I asked to have it done there. In the past, this level of repair was almost always followed by "frame straightening", and an interminable set of visits such that the car could not have been properly repaired. I felt that ONLY a factory-trained repair shop had a prayer of putting my car back together again. Although there was a slight delay receiving some parts during the repair, the body shop was prompt to keep us informed as to status, and always up to date. When the car was ready, we could not pick it up right away on Friday, so they arranged for us to settle the account at the cashier's window on Saturday, even though the body shop wasn't open. The same day, we set out for a 1,000 miles journey from NJ to Western PA, over both interstate highways and arduous rural roads. To our great delight, the car PERFORMED LIKE NEW OR BETTER! It was obvious that all tires were balanced, the suspension tuned, and the invoice showed that only new-car factory replacement parts had been used. Although the total bill was over $6,500, it saved an even greater financial loss had the car been totalled, for I would have compelely lost my down payment on the car, and been faced with starting from scratch with no trade-in on a replacement vehicle. Instead, I am driving a car with a completely new front end, 20,000 miles on the engine, and in perfect running condition. I am sure this vehicle will provide the 6-10 years of service I had projected when it was purchased, and that I won't have to prematurely dispose of it because of the accident. I would definitely recommend this body shop for their skill, courtesy, and excellence in complex repairs. Thank you, Planet Honda! More

Helpful 0

Report | Print

Dealt with Paul Ferreira (Body Shop Manager). Pleasant, work performed on the dates specified. Very nice job and received a ride to and from the dealership! - Thank you. work performed on the dates specified. Very nice job and received a ride to and from the dealership! - Thank you. More

Helpful 0

Report | Print