Paul Johnson | Page 2

I had a terrible experience, completely UNPROFESSIONAL and down right UNETHICAL. So let me begin from start, I am in the market for a car and found one for a good deal at thisdealership. So I decided to and down right UNETHICAL. So let me begin from start, I am in the market for a car and found one for a good deal at thisdealership. So I decided to pursue it by making a call to the dealership right away. I inquired about the exact car with the details I had pulled off the dealership website with Salesperson 1. He quickly confirmed that the truck was available and he shared more details about the car , stating its ready to buy. At this point I sent the relevant information of the car and salesperson contact to my dad, as he is assisting me with buying my first vehicle. My dad followed up with the Salesperson 1 , stated to him that we are definitely interested and seemed some more information from him regarding the truck. My dad notified the Sales person that we are from out of town and would like help to get this sale done and we are willing to move forward very quickly. Salesperson stopped responding to us , would not respond to text messages he immediately assumed that we were scamming or trying some scams. We understood their concerns, so we seemed out next Salesperson to engage with us so we can help ease their concerns. When that did not work , we reached out to the manager at the dealership and assured him that we are legitimate buyers , and he requested that we provide Drivers Licenses, Bank statements, etc. which we readily provided. We requested he give us some detailed pictures /video of the vehicle, as we are not on site and that would help us see the vehicle. We provided drivers' licenses and bank statements and the manager sent us a video of the vehicle. We agreed on a price and we went forward to our bank and did all paperwork to get a loan in place so we could purchase the vehicle. The next morning we called to confirm that we have secured the loan with our bank and we are ready to move forward on final step of purchasing the vehicle. A few hours later that day we get a call from dealership that they have sold the vehicle to someone else, completely right from under us More

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Great customer service and so easy to work with. Dropped off my lease at 1:15 and was home with a new lease by 4:45. off my lease at 1:15 and was home with a new lease by 4:45. More

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Great Experience! We are experienced car buyers and we will be back to Belzers for future needs. Friendly faces and a fair price, can't beat that. will be back to Belzers for future needs. Friendly faces and a fair price, can't beat that. More

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Michael Voss is a pleasure to work with. He is friendly, honest and professional. Highly recommend him! I came in to purchase a 2020 Stinger. Michael made the experience comfortable and easy. honest and professional. Highly recommend him! I came in to purchase a 2020 Stinger. Michael made the experience comfortable and easy. More

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Working with Kyle was a truly pleasant experience The dealership worked very hard to accommodate us and Was very organized during this covid 19 time. The facility was very clean and every effort made The dealership worked very hard to accommodate us and Was very organized during this covid 19 time. The facility was very clean and every effort made to keep us safe. There was a large variety of vehicles to choose from. More

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Came in for a new truck and had chance to meet James Belzers sales man he answered all my question showed the truck and did a brief explanatiok n on everything good job i was very satisfied with the pur Belzers sales man he answered all my question showed the truck and did a brief explanatiok n on everything good job i was very satisfied with the purchase and service thanks More

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Kyle Buro was so easy and honest to deal with! He made the sale easy and we didn’t feel so happy with our purchase! the sale easy and we didn’t feel so happy with our purchase! More

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Very helpful staff, from Jacob who was car salesman, to Scott who helped in accessories, Paul in appraisal, Sean in finance. It was top notch. Scott who helped in accessories, Paul in appraisal, Sean in finance. It was top notch. More

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Seamless Everyone went out of there way to make us feel welcome and if we had to wait for something we where kept in the loop I would give every one 10 / 10 ra Everyone went out of there way to make us feel welcome and if we had to wait for something we where kept in the loop I would give every one 10 / 10 rating More

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Great job Donvan Martin got me into the truck if my dreams, wotht the price I wanted. I dread going to the dealership but this experience was amazing thank you Donvan dreams, wotht the price I wanted. I dread going to the dealership but this experience was amazing thank you Donvan More

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