Paul Lai | Page 4

Paul Lai was a fantastic person who gave me a detailed tour of the vehicle, spent time with me to understand the requirements, and helped me find the best available model within the dealership. His commit tour of the vehicle, spent time with me to understand the requirements, and helped me find the best available model within the dealership. His commitment to customers is outstanding, he constantly keeps in touch with the customers even after the sales which shows his experience in this industry. In his absence during the delivery of the vehicle, he assigned Dale Cook was exceptional during the delivery of the vehicle. Even Richard who gave me the tour of the vehicle, explained to me all the options that are equipped and was very helpful in understanding the vehicle firsthand! More

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Everyone involved makes the transaction seemless. Paul Lai is a gem, and Robert was both patient and clear in explaining how the electronics on the car work. Paul Lai is a gem, and Robert was both patient and clear in explaining how the electronics on the car work. More

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Paul was kind, courteous, and extremely helpful in helping us select our options for our new GLE 450 helping us select our options for our new GLE 450 More

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What a wonderful experience dealing with Paul and the team at Mercedes of z Princeton. team at Mercedes of z Princeton. More

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Great Service! Paul Lai our sales representative really is a professional and did a great job in putting together our Mercedes Benz package. Paul Lai our sales representative really is a professional and did a great job in putting together our Mercedes Benz package. More

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Adding to my previous review in May since I just remembered that I should mention Mr. Lai and other great people in the sales department. It was an enjoyable buying experience, from when I visited a remembered that I should mention Mr. Lai and other great people in the sales department. It was an enjoyable buying experience, from when I visited and chatted with Mr. Lai in January to when I picked up my license plate from Lauren. Mr. Lai was particularly helpful in considering several maintenance plans and choosing the most valuable option for me. He also promptly contacted me to answer my questions when I sent feedback about registration progress. Usually, you anticipate the response from the dealer to be slower, after the transaction is completed. Mr. Lai got back to me instantly to resolve my issue. Such small things really add credit to this dealership. More

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Richard Brittingham was exceptionally helpful in instructing me how to operate my new car. Paul made the purchasing process fast and easy. instructing me how to operate my new car. Paul made the purchasing process fast and easy. More

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Awesome place to buy a car, great work done, very happy. Thanks for the help Thanks for the help More

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Robert was also very professional, knowledgeable and kind. Explained all essentials with some details for new Mercedes owner. Answered all my questions clearly and offered to help. Amazing experience. kind. Explained all essentials with some details for new Mercedes owner. Answered all my questions clearly and offered to help. Amazing experience. More

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Rob went through all the features in detail and answered our questions and made.sure we understood how to operate the vehicle. our questions and made.sure we understood how to operate the vehicle. More

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