Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai | Page 3

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
445 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

18 yrs, 5 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

445 Reviews

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445 Reviews of Paul Lai

October 16, 2023

Dealership Rating
Employee Rating

Courteous. Paul was very helpful. He is the best would recommend him. There is no doubt More

by Zakmaniya
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 17, 2023

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 09, 2023

Dealership Rating
Employee Rating

As usual, we received professional and fantastic service from Paul and Richard at Mercedes-Benz of Princeton. Thank you all! More

by mchin23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 13, 2023

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 06, 2023

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Employee Rating

I had a very good buying experience from Princeton Mercedes. This is convenient and a clean showroom. The staff was very friendly. Paul was very nice in providing the information, inventory, lists, More

by Amit K
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 07, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Paul & Richard! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 28, 2023

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Employee Rating

Robert very patiently introduced us to the functions and usage of our new car. He was very nice and professional. More

by Fiona
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 02, 2023

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 19, 2023

Dealership Rating
Employee Rating

Very happy with the content given to me and satisfied with product. Good job to Mercedes-Benz Princeton NJ🙂 More

by R.77
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Sep 21, 2023

Mercedes-Benz of Princeton responded

Your review means so much to our dealership! We are very pleased that everything went smoothly with Richard and Paul!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2023

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Employee Rating

This is the 5th consecutive car that I have bought/leased from MB Princeton. My salesman Paul Lai has been excellent, fair and honest and willing to going the extra mile to make sure that I get the car I wa More

by Bill C
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 19, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 16, 2023

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Employee Rating

Mercedes of Princeton is a wonderful Dealership. I have never interacted with anyone who wasn’t knowledgeable and friendly there. Paul Lai is fantastic. I have been dealing with him for the last 10 More

by catherine mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 19, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2023

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Employee Rating

Had a great experience with Paul and Richard at Princeton Mercedes Benz! I absolutely love my new car! Thanks again for your wonderful and friendly service! I am 100% satisfied. Thanks again! Robin Henn More

by robinvid9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Aug 31, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2023

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Employee Rating

Overall a great experience with the sales staff ! I now expect the same with service !! More

by vish krishna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Aug 31, 2023

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 12, 2023

Dealership Rating
Employee Rating

My experience at Mercedes of Princeton was wonderful. I traveled 2 hours from another state because they had the car I wanted in inventory. Paul L. is an exceptional salesperson who made my car buying More

by Helenofny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jimmy R

Aug 16, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Paul & Jimmy! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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