Paul Martin | Page 2
Service Advisor
Herb Chambers Ford of Braintree
75 Granite St
Braintree, MA 02184
93 Reviews
Write a Review93 Reviews of Paul Martin
February 07, 2024
Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More
Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Adam Smith
January 24, 2024
Such as great customer service experience. Everything was solved immediately. Matthew J is the best Everything was solved immediately. Matthew J is the best More
Other Employees Tagged: Brandon Williams, Eric Digirolamo, Nathaniel Gamble, Jessica Reed, Jay Larkin, Courtney Blundell, Drew Bailey, Jack Nguyen, Adam Smith
December 29, 2023
I love Herb Chambers dealership! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! More
Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jay Larkin, Drew Bailey, Jack Nguyen, Adam Smith
December 29, 2023
The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too amazing. The finance department is great. The service department is okay too More
Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall, Jessica Reed, Jay Larkin, Drew Bailey, Jack Nguyen, Adam Smith , Scott Lewis
December 03, 2023
Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More
Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Adam Smith
November 28, 2023
Great service and service advisor Paul Martin was outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. More
November 10, 2023
This was the worst service I ever received in my life and would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust fro would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust from the body shop even though it was not in for bodywork. My service advisor Paul Martin never returned any phone calls and continued to promise my vehicle would be done by the next day almost a week straight. I had told my service advisor I wanted all parts back and wasn't given any parts back. I was overcharged for several parts for my repair, the parts department gave me a list price on all parts and most parts were two times over the last price for parts to what the parts department would charge any other customer. I had to call my own warranty company to get the paperwork completed because the service advisor was in capable of doing the paper work. Every time I called to speak to the service advisor I was told he will call me back but after several days I had to go there myself to find the service advisor to find out what was going on with my truck. Again I would highly suggest anyone thinking of having there vehicle serviced here should find any other place to have the work done. More