Paul Martin
Paul Martin at Herb Chambers Ford of Braintree
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Paul Martin | Page 2

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Paul Martin

February 10, 2024

Dealership Rating
Employee Rating

Paul was great, he kept in touch regularly during the week my car was at the service department More

by emily.racicot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Herb Chambers Ford of Braintree responded

Emily, we're pleased to hear that Paul provided you with great service and kept you updated throughout the week. Thank you for sharing your experience, and we hope to see you again in the future! Safe travels!

February 07, 2024

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Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

January 31, 2024

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I love the service here. Everything was professional & the service was fairly quick & easy. Thank you More

by Qmungo247
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you had a quick and easy experience at Herb Chambers Ford of Braintree! Thanks for your kind words about our service. We appreciate it!

January 24, 2024

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Employee Rating

Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
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Recommend Dealer
Yes
Jan 25, 2024

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

December 29, 2023

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I love Herb Chambers dealership! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! More

by Gkibbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi G Kibbee! We're so glad to know that you had a great experience at Herb Chambers Ford of Braintree! Thanks for the love and support, we appreciate it. Enjoy your ride!

December 29, 2023

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Employee Rating

The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 03, 2023

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Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More

by Mckeenmarine
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Herb Chambers Ford of Braintree responded

Hi Mckeen! We're glad to know that you had an excellent experience with us at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to serving you again in the future. Safe travels until then!

November 28, 2023

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Employee Rating

Great service and service advisor Paul Martin was outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. More

by discoliveson.djpaulieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

discoliveson.djpaulieb responded

Thank you Paul Martin for outstanding service. Herb Chambers service department is number 1

Nov 29, 2023

Herb Chambers Ford of Braintree responded

We're glad Paul made this such a positive experience for you! Thank you for choosing Herb Chambers Ford of Braintree!

November 10, 2023

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Employee Rating

This was the worst service I ever received in my life and would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust fro More

by FRED TALBERT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Nov 15, 2023

Herb Chambers Ford of Braintree responded

Fred, I'm really sorry to hear about your experience. This is not the level of service we aim for and it's clear that we've let you down here. We take all feedback seriously and will make sure these concerns get addressed with the appropriate members of our team. Please feel free to contact me directly if you'd like to share anything further. Respectfully, Scott Lewis - General Manager - slewis@herbchambers.com

October 31, 2023

Dealership Rating
Employee Rating

Very attentive and professional kept me fully adept what was happening.very happy and satisfied with Paul Martin . More

by Richard W Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Herb Chambers Ford of Braintree responded

Richard, we're glad to know you had a positive experience with Paul and our team at Herb Chambers Ford of Braintree. Thanks for the feedback!

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