Phil Hicham | Page 2

Mark Hickey is awesome! My boyfriend and I both recently leased cars from here. I chose this dealership because I have purchased a vehicle here in the past and they don't pre My boyfriend and I both recently leased cars from here. I chose this dealership because I have purchased a vehicle here in the past and they don't pressure you. I know I'm a difficult customer with a ton of questions. I have never leased a car before and everyone there was so helpful. Mark was very enthusiastic about telling me all the options on the vehicle that I was interested in. He was very knowledgeable. I would definitely recommend him to friends and family. The experience was great. I'm sure other dealerships do this too, but I like that they let you take the car for a test drive without them. I've test drove other cars at other places before and the sales guys comes with you and asks a bunch of questions and all you want to do is actually experience the ride and not be distracted. More

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Positive and enjoyable. Each person who helped me in the whole process of buying my new car made the experience easy and enjoyable. Excellent customer service!!! Thank you! Each person who helped me in the whole process of buying my new car made the experience easy and enjoyable. Excellent customer service!!! Thank you! More

by elizabeth.carney.oneill Verified Customer Verified Customer

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New car My husband and I bought another new Toyota. I bought my first brand new Toyota in 2012 and loved it so much when it was time for a trade in I knew whe My husband and I bought another new Toyota. I bought my first brand new Toyota in 2012 and loved it so much when it was time for a trade in I knew where to go and who to see. Randy Davies is an amazing sales man who listens to us and really gave us what we wanted (for the second time buying from him). I highly recommend going to the Woburn Toyota and to see him! More

by erinmarruda Verified Customer Verified Customer

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Professional. Timely. Accomodating. Ernest from sales was friendly...extremely helpful....knowledgeable.... committed to helping me find the right SUV for my needs. He was available via Ernest from sales was friendly...extremely helpful....knowledgeable.... committed to helping me find the right SUV for my needs. He was available via text to confirm pick up times etc. I am very happy with my leased Rav 4. More

by KSHERMAN0 Verified Customer Verified Customer

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Exchange of Lease My previous toyota lease was expiring and I needed to get a new one. The whole transaction took more than 6 hours with the back and forth negotiation. My previous toyota lease was expiring and I needed to get a new one. The whole transaction took more than 6 hours with the back and forth negotiation. The timing could definitely improve if the sales, finance team would focus on helping one person only instead of helping multiple people at the same time. I understand it is a very busy dealership but this couls be improved. CJ was very patient, and willing to understand my concerns with price. He was also very knowledgeable about the toyota vehicles I inquired about. We need a second vehicle and we will be coming back to see him in September or October. More

by MBETONA Verified Customer Verified Customer

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Nice service! Nice dealer and service! The dealer is patient and friendly. He explained clearly and answered all my questions. I will do business with him again. Nice dealer and service! The dealer is patient and friendly. He explained clearly and answered all my questions. I will do business with him again. More

by N g a i Verified Customer Verified Customer

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Crybaby well taken care of and everything was quick Went to buy myself and my wife a new car gave them our price limits and options we wanted the salesman found us cars we liked in minutes one drove hom Went to buy myself and my wife a new car gave them our price limits and options we wanted the salesman found us cars we liked in minutes one drove home the same day and one was picked up the next day quick easy and well taken care of More

by Drewlufkin94 Verified Customer Verified Customer

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Professional and friendly staff. Made the car buying experie Even with the construction and the drive to even see the car, the experience was made enjoyable. Quality employees throughout were both friendly and p Even with the construction and the drive to even see the car, the experience was made enjoyable. Quality employees throughout were both friendly and professional. More

by Jst14mb Verified Customer Verified Customer

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Great purchase experience Being a very busy dealership, I was greeted right away by Robin. While waiting for about twenty minutes for a salesman, Robin checked on me twice to Being a very busy dealership, I was greeted right away by Robin. While waiting for about twenty minutes for a salesman, Robin checked on me twice to make sure I was ok. Cj was a terrific salesman. Very polite and made sure everything in the sale met my needs. He also kept in contact with me daily until the vehicle was ready for pickup. Phil in finance was very helpful and went over the contract word for word. Even called me back the next day when I had some questions. First time in this dealership was a great experience More

by tmello9285 Verified Customer Verified Customer

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Purchase Landcruiser Randy was my salesman. Excellent service and Knowledgeable. Explain in details the vehicle that we want it and took his time to go over the lease pro Randy was my salesman. Excellent service and Knowledgeable. Explain in details the vehicle that we want it and took his time to go over the lease process. He is very professional and friendly! More

by NELSONFDZ Verified Customer Verified Customer

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