Preston Smith
Preston Smith at Southtowne Chevrolet Cadillac Buick GMC

Preston Smith | Page 2

Service Advisor

Southtowne Chevrolet Cadillac Buick GMC

695 Bullsboro Drive
Newnan, GA 30265

not yet
rated
35 Reviews
not yet
rated

35 Reviews

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35 Reviews of Preston Smith

October 09, 2021

Dealership Rating
Employee Rating

very good service very good sale very good tech all around good people to many good cars an trucks More

by LONEWOLF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

September 11, 2021

Dealership Rating
Employee Rating

Very happy with my experience. My service rep was out on vacation. Mike the service manager stepped in and took care of my issues. He was terrific. I have done business with South Towne for 7 years and they More

by jklannan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Southtowne Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

August 25, 2021

Dealership Rating
Employee Rating

The tech was very misleading and cocky. Does not seem to know what he is talking about when it comes to his job. I had to go to the finance manager, who actually called the warranty company where I was abl More

by Hellrazorforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 27, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

We are disappointed that your experience with our service department was unpleasant. We certainly understand your frustration and recognize that you were initially provided incorrect information. After reviewing the information in your review, our Customer Experience Team had a meeting to establish processes that will prevent something like this from happening again. We do not take constructive criticism lightly! We recognize that it is an important part of identifying problem areas and correcting them. We do hope that you will change your mind and allow us another opportunity to earn your business in the future.

August 09, 2021

Dealership Rating
Employee Rating

They are good at what they do and more Iike More

by Kharris3995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anna Ramey

Aug 11, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2021

Dealership Rating
Employee Rating

I have purchased my last 3 cars from Southtowne Motors and have never had a negative experience. Routine maintenance is easy to schedule and they are prompt with their work. I highly recommend Southtowne More

by tiredsouthchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Warren, Larry Rooker

May 20, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks for the recommendation, and have an amazing day!

May 04, 2021

Dealership Rating
Employee Rating

Very friendly and thorough through the entire sales Process. Great selection and prices seemed to be on par with other dealers. Felt like family from the moment i walked in. More

by rewalker81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael W. Graham, Sr. , I thought it was Cody in Finance. (5 Stars)

May 06, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, thank you so much for the positive review! Thank you again for choosing Southtowne Chevrolet Buick GMC and we hope to see you again.

April 21, 2021

Dealership Rating
Employee Rating

Great service, both personable and professional. Preston Smith is a joy to deal with. Always friendly, honest and only recommends need service. I would recommend the dealership to everyone. More

by jklannan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, thanks for your praise and kind comments about Preston. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2021

Dealership Rating
Employee Rating

Team was friendly and kept me updated on the status of my service. Did a great job letting me know of other service needs for future visits. More

by Trboyd25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Warren

Mar 29, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, we are so pleased you enjoyed your visit to Southtowne Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

January 07, 2021

Dealership Rating
Employee Rating

Larry Rooker is the best service advisor I have ever dealt with and I have trusted him for over 15 years. Great honest man that is not out empty your pockets. I have sent all my friends to Larry Rook More

by Julio Speedy Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Southtowne Chevrolet Buick GMC and we hope to see you again.

December 07, 2020

Dealership Rating
Employee Rating

Service Department for my 2012 Chevy Volt continues to be excellent. Schedules are followed, work done well, phone calls for pick-up are followed up. Preston Smith provided excellent support! More

by jwysowski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Jackson , Beverly

Dec 19, 2020

Southtowne Chevrolet Cadillac Buick GMC responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback. We hope that you have a great day.

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