Qamar ALi
Qamar ALi at Koons White Marsh Chevrolet
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Qamar ALi

Product Specialist

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4 Reviews
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4 Reviews

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4 Reviews of Qamar ALi

March 31, 2024

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The salesman and finance professional were extremely knowledgeable, they treated me like a customer should be treated. I was able to enjoy my car buying experience without stress. More

by Pshaley
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Koons White Marsh Chevrolet responded

We're delighted to know that our team at Koons White Marsh Chevrolet made your car-buying experience enjoyable and stress-free. Thanks for sharing this positive feedback!

February 04, 2024

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If you are looking for a new vehicle, Koons White Marsh Chevrolet is where you need to go and make sure you ask for Qamar Ali. Qamar is the reason I purchased a vehicle from Koons White Marsh instead of s More

by RPH
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Slater

Feb 05, 2024

Koons White Marsh Chevrolet responded

We're delighted to know that Qamar was able to provide you with such a positive experience at Koons White Marsh Chevrolet! We always aim for our customers' satisfaction and it's great when we hit the mark. Thanks so much for your kind words, they mean a lot to us. Safe travels in your new vehicle!

December 07, 2023

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1 st time at dealership very professional very fare with trade and efficient with putting me in a 2024 Vette Highly recommended More

by Big Dog
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 08, 2023

Koons White Marsh Chevrolet responded

We're delighted to know that your first visit to Koons White Marsh Chevrolet was a great one! We strive for professionalism and efficiency, so seeing us hit the mark is fantastic. Enjoy your new 2024 Chevrolet Corvette!

November 15, 2023

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This is One of worst dealerships, Sold me a Malfunction vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system More

by ER
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 16, 2023

Koons White Marsh Chevrolet responded

Hello, This vehicle was returned with malfunctioning sensors due to obvious damage to the front end. There was even a bag stuck in the air dam. We have clear photos of the vehicle without this damage. We have videos of the vehicle without the damage on the day of your purchase. I attempted to review these with you, but you refused to even look at the photos with me. You test-drove the vehicle prior to purchase and this issue was not present. It would not have been missed by you or anyone else. We stand behind our vehicles above and beyond what is required and have an excellent reputation for taking care of our clients, but we do not take the place of insurance companies. Ultimately we're sorry that this occurred as no one wants to deal with certain features in their vehicle not working no matter the cause. We wish you the best for the future in your new car. - Rodney McNeal, Sales Manager

Nov 16, 2023

ER responded

Thanks for responding. I have been to the dealership 8 times in Total since 10/128. When I noticed the alarm light on the dashboard I came the same day to the dealership 10/30/23, Qamar sales person drove the vehicle for a mile the light didn't come up, we didn't notice any damage that time, even filled the air in front tire to get rid of low tire pressure warning, the light came on again 10/31/23, I brought the vehicle to the service department on 11/1/23, that time service person George noticed there's a paper stuck on the grill which was not present on Monday 10/30 and the light warning was present then, when Mr George pulled of that paper noticed the lower bumper was off, not damaged or broken, it was loose, it was possibly not fitted tight, I may come off loose driving on these bumpy roads, that paper stuck was possibly from the dust when I drove to the dealership which was not present in that morning when I drove to my work. He told me to that warning sign possibly from the paper, I told him it was present even before, I have to come back next 11/23 to drop off the vehicle since the laoner vehicle was arranged, I came back to dealership on Saturday 11/4/23 after got a call from koons on 11/3/23, Mr Rodney spoke to me telling His service person was not here and he said everything will be taken care of, he will extend the 7 day exchange time period since the vehicle was at the dealership, also mentioned that he'll extend the loaner vehicle, I came to the dealership to pick up the vehicle on 11/7/23, you guys said service person just put the loose grill back in place , they were not going to fix the main issue with the vehicle, During that day Mr Qamar, Mr Rodney and myself sat at the desk discuss extensively comparing the picture, even i showed up the picture which I have from the date of purchase and till that time, you just kept ignoring what I saying and didn't pay attention for explanation, you just walked away not me, i just left the dealership with feeling of betrayal, being cheated and got blamed for nothing I did. I don't think you guys Will understand or accept the mistake . Thanks.

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