George Zahariousdakis

The Service Rep. George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to w George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to work. He served as an advocate for extending my loaner vehicle. So that I had transportation while waiting for my vehicle. Thanks George for all your assistance. More

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The service rep George always take care of me and I never have a problem with my services not be completed. I would recommend him and the dealer to coworkers and friends. Thanks George for all your suppo have a problem with my services not be completed. I would recommend him and the dealer to coworkers and friends. Thanks George for all your support. More

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Everyone I have come too in contact with has been very kind and courteous to me kind and courteous to me More

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This is One of worst dealerships, Sold me a Malfunction vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system unavailable, Parking assist and blind spot monitors were not working I took pictures of it, took the vehicle to the dealership same day, sales person Qamar drove the vehicle for a mile, the light did not came up, said if it comes again bring the vehicle, the light came again after I drove 7 miles, I called the sales person he said bring the vehicle next day he'll arrange the loaner to drop off, when I went that day, the service personnel said the loaner vehicle is not arranged, so I have to bring it in next day, they kept the vehicle for 6 days , didn't fix the issues, gave me the vehicle back saying it was working when I bought the vehicle, they did not honor 7 day exchange policy, 1000 miles / 30 day warranty, sales manager Rodney and Sale person Qamar were dishonest, didn't kept the promise when they sold the vehicle and after. They don't even care about their customers just want to sell what ever vehicle they have, don't worry about letting the customers driving the unsafe vehicle. Noi I regret my decision that I went to this dealership bought a car with dishonest sales team. More

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Excellent experience at Koons White Marsh. Morgan is wonderful to work with. Professional, knowledgeable and friendly. Morgan is wonderful to work with. Professional, knowledgeable and friendly. More

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Poor job repairing scratches on my vehicle. Told them I wasn’t pleased and they basically blew me off. I was told to get with my sales person which I did and he said someone will be calling me Told them I wasn’t pleased and they basically blew me off. I was told to get with my sales person which I did and he said someone will be calling me to fix the problem. It’s been about two weeks and no one has called me. Seems like once they get the sale, then anything after that is on the customer More

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George was extremely helpful with getting my car service completed. Very happy with KOON’ S completed. Very happy with KOON’ S More

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My Service Representative is named George & he always takes great care to explain everything to me & has always been upfront & honest. I would highly recommend KOONS Service Department takes great care to explain everything to me & has always been upfront & honest. I would highly recommend KOONS Service Department More

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I sold the car and bought a Hyundai limited because the dealer couldn’t figure out the problem with the car play. dealer couldn’t figure out the problem with the car play. More

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Working with Koons White Marsh Chevrolet has always been a nice experience. Many thanks to Josh Chernault and George Z. who have been providing years, of excellent care and courteous service assistance whil a nice experience. Many thanks to Josh Chernault and George Z. who have been providing years, of excellent care and courteous service assistance while we were nursing our older vehicles. In January 2023, we purchased a new GMC Blazer with Koons with the pleasant help from Micah M. The sale process moved very smoothly. Recently, a tire issue repair was needed. Josh along with the service team once again were accommodating. Excellent service and care was given until complete. Many thanks to the Koons (New Sales) Department and the Service Team for providing great service in a timely manner. We will continue to visit Koons White Marsh for service and for any future sales. More

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