Rachel Hoehman
Rachel Hoehman at Mercedes-Benz of Princeton
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Rachel Hoehman

Service Supervisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.6
9 Reviews

20 years of customer service, one of thirteen kids, 2 beautiful dogs Whiskey and Dutchess. Family is everything to me.

Dealership Experience

11 mos

Industry Experience

11 mos

Specialties & Trainings

20 years of customer service

4.6

9 Reviews

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9 Reviews of Rachel Hoehman

March 11, 2024

Dealership Rating
Employee Rating

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these indi More

by larry.frascella
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera, Maria Agabiti

Mar 11, 2024

larry.frascella responded

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!

March 11, 2024

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This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous. More

by Ivan_b_bop
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera, Syris Austin

Mar 12, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2024

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Fast and unprecedented service from all employees at Mercedes Benz of Princeton from greeter to service techs to washers and service manager! A++++ service! Thank you for keeping my CLA in top shape! More

by Platham4
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing & safe weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2023

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Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! More

by Jovita
Service Price Transparency
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Recommend Dealer
Yes
Nov 30, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2023

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Nick and the staff were super helpful. . took extra time and care .. Best experience.. thanks nick More

by montychawla7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Nov 13, 2023

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2023

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No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 25, 2023

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

October 17, 2023

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Great service and fast turn around! Will bring my vehicle for the next service again! More

by Emel J. G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 14, 2023

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This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce More

by lubomir.dovhaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 01, 2023

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Employee Rating

Service advisor was helpful with questions and concerns I had and helped me take care of things that I needed. More

by Enea L
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague, Nicholas Aberin

Oct 02, 2023

Mercedes-Benz of Princeton responded

We are happy to hear that Linda, Nick, Rachel, and our service team provided you with a 5 star experience and were able to get you back on the road as quickly as possible!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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