Rafaelito Rodriguez | Page 2

Awesome experience with Raffy and Greg. They were great to work with and would highlight recommend each of them. The only downside we experienced during the buying process was outside of th They were great to work with and would highlight recommend each of them. The only downside we experienced during the buying process was outside of these folks control. It is surrounding is the difficulty and lack of clarity for our qualifying for the Hyundai Loyalty incentives after having turned in a Hyundai lease, owning another Hyundai and now purchasing a new Hyundai. Recognizing these facts, it seems very clear that we’re loyal to the Hyundai brand, but still we didn’t qualify for exactly what we are proving to be: Hyundai loyal. This led to an inability for us to qualify for a $1500 incentive that we should have received. Instead, we negotiated and received weather tech floor mats, which are awesome, but we’re still missing out on over $1k in savings that we should have realized with our purchase of a $50k+ purchase of a 2024 Palisade. You need to reward your loyal customers to retain them!! More

by LEVYMJESSICA Verified Customer Verified Customer

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Outstanding in all aspects. Salesman Raffi, finance rep Franklin and manager David were all fabulous. Loved how they aren't pressured by commission! We were more than pleased! Salesman Raffi, finance rep Franklin and manager David were all fabulous. Loved how they aren't pressured by commission! We were more than pleased! More

by luv2sing2422 Verified Customer Verified Customer

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Everyone their very helpful and informative l believe Hyundai of Salem the. Best Dealership Ever Rafe and David Great Hyundai of Salem the. Best Dealership Ever Rafe and David Great More

by William.oxley53 Verified Customer Verified Customer

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Poor customer service in sales - dealership did not handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried to re-do the loan using his own representative. This slowed down our buying process and we ended up waiting in the dealership for over 4 hours in one day. Also, although we stated while buying the car that we needed it by a certain date, the dealership did not make an effort to expedite our purchase and did not contact us with an ETA of when the car would be ready (we had to call them instead). More

by EMMET KLEIN Verified Customer Verified Customer

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I had a Outstanding experience, David was especially helpful in every way. Thank you!!! Soterios K helpful in every way. Thank you!!! Soterios K More

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Rafael my salesman was very cordial and his team were very professional I went back to Salem Hyundai because I bought a car there before I was very happy very professional I went back to Salem Hyundai because I bought a car there before I was very happy More

by CNCME Verified Customer Verified Customer

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Very friendly, helpful, and courteous. Very knowledgeable about the vehicles. Followed up in a timely manner. Very knowledgeable about the vehicles. Followed up in a timely manner. More

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Dealerships been outstanding . Helpful in every way I will highly recommend for the future for my friends and family Helpful in every way I will highly recommend for the future for my friends and family More

by scot k Verified Customer Verified Customer

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Great group of people that work there from the general manager to the finance team and the salesperson that was outstanding Rafaelito R. Thank you manager to the finance team and the salesperson that was outstanding Rafaelito R. Thank you More

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Pleasant greeting upon arrival, the feeling of not being rushed, and an easy departure as well. rushed, and an easy departure as well. More

by Boo1025 Verified Customer Verified Customer

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