Randy Chin | Page 32

Spoke to two employees via phone prior to arriving. Waited 15 minutes after Robert, who was supposed to meet us, was announced as not available and Micah met us. In the meantime Mohammed greeted u Waited 15 minutes after Robert, who was supposed to meet us, was announced as not available and Micah met us. In the meantime Mohammed greeted us and was very professional and accommodating the entire time. Micah also met us at that time and was extremely professional as well. Joe managed the numbers with us. It was a less-than-transparent and rather confusing experience. This aspect has improvement needs. Randy delivered a great product and was very professional and personable. Note: the QX56 hood wasn't completely latched and it came loose on the way home on the highway. We pulled over and shut it without incident. More

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The knowledge and professionalism of sales staff was second to none. Bill not only knew the product but went out of his way to make you feel like a friend . This buying experience was very pleasant an second to none. Bill not only knew the product but went out of his way to make you feel like a friend . This buying experience was very pleasant and I will return when it is time for a new car. More

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It was a pleasure doing business with Infinti of Lisle. Bill Haines my salesperson gave me a great deal and was extremely pleasant to work with. Randy Chin did a great job making sure I knew how my new ca Bill Haines my salesperson gave me a great deal and was extremely pleasant to work with. Randy Chin did a great job making sure I knew how my new car worked before I drove it home. Some dealerships that I have vistied were very high pressure, this was not the case at all with Infiniti of Lisle. I didn't feel pressured at all. I would definitely recommend Bill and the entire dealership to friends and family! More

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This was my 3rd car fron Infiniti of Lisle. The employee are all great, from Sale to Service. Always available to help. A loan car always available in case I need it. are all great, from Sale to Service. Always available to help. A loan car always available in case I need it. More

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I would recommend this dealership because of the professionalism, the ease and comfort of the sale no pressure. The product knowledge of the sales man Tom Welsh. Felt good about my purchase. Would professionalism, the ease and comfort of the sale no pressure. The product knowledge of the sales man Tom Welsh. Felt good about my purchase. Would definitely recommend your dealership . More

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Randy is fantastic at what he does. Working with him is more like working with a personal consultant as opposed to a salesman. There was no pressure at all and all conversations was all about possibilities more like working with a personal consultant as opposed to a salesman. There was no pressure at all and all conversations was all about possibilities rather than limitations. We looked at several vehicles, and found the exact one I was looking for. I was originally leaning toward a G37 coupe but found that the FX35 actually fitted my needs and style at the time. Most dealerships would tried to have sold me the G37 and got me out the door where as Randy worked with me to really look at all of my vehicle interests and even came in on his day off for the vehicle delivery. On top of everything, the pricing on my choices were all exceptional. No haggling or negotiating, just a great buying experience. On top of that, there was no negotiating needed. I know that I’m buying a truly exceptional vehicle, that’s why I chose Infiniti. Even still, Randy Chin still brought the vehicle price in under my expectations, which is always fantastic. On top of that, Terry, the finance manager, was very knowledgeable and efficient with what he does. He’s actually the one who got my interests revved up in a new vehicle. I had brought in my G35 coupe for some maintenance and asked for a quote on the vehicle, just to know what it was worth at the time. He blew my socks off with the current value (especially since all my previous Chevys we always worth less than I owed on them) and that actually prompted me to talk to Randy regarding a new vehicle. Then at the time of purchase, Terry got me thru the paperwork in no time flat, explaining things as we went along. Every Infiniti vehicle I’ve ever purchased has been exceptional. Most the time, when you go to buy a new vehicle at say a Chevy or a Ford dealership, you look forward to test driving different vehicles but dread all the paperwork and negotiating. With Infiniti of Lisle, that’s not the case. The buying experience is fantastic and the vehicles available for selection are all top notch, high quality and a fantastic value. I don’t have to worry about watching my new car breakdown or degrade because someone on some assembly line cut corners doing their job nor do I have to worry that the dealership will do the same. My experience with Infiniti really has been more akin to working with a personal vehicle concierge service, it has been all about getting me into what I want and will enjoy driving and keeping me happy. That’s just awesome! More

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Rich Ligeza was extremely professional during my entire time at your dealership. I came in not knowing if I would make the switch to Infinity and I am very pleased with my decision to do so. Randy Chin was time at your dealership. I came in not knowing if I would make the switch to Infinity and I am very pleased with my decision to do so. Randy Chin was also very helpful in going over all of the features. I have never had dealership show so much concern for making sure I was able to understand all the features of the car. I would definitely recommend your dealership to anyone. More

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Professional,no-pressure sales staff and great recliners in the waiting area. The trade-in offer was very fair which has not been the case with other dealers I have dealt with. in the waiting area. The trade-in offer was very fair which has not been the case with other dealers I have dealt with. More

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I am from peoria, IL. Most of the discussions happened online and Jeff is an awesome guy to deal with. He gave me a good deal and kept his promise on the trade-in value for my car. He was knowledgeable, online and Jeff is an awesome guy to deal with. He gave me a good deal and kept his promise on the trade-in value for my car. He was knowledgeable, professional and a pleasure to deal with. Randy, the delivery manager and accessory specialist was also a good guy who went through the features of the car and helped answer any questions I had. Overall a great experience and I would highly recommend dealing with Jeff walker if u choose Infiniti of Lisle. More

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Starting with my salesman, Steve Johnson, and continuing with all the other personnel I worked with throughout the purchase and delivery of my JX35, I cannot say enough about how friendly, helpful and knowl with all the other personnel I worked with throughout the purchase and delivery of my JX35, I cannot say enough about how friendly, helpful and knowledgeable everyone was. I highly recommend Steve Johnson to friends. More

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