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Randy Haylett
Randy Haylett at Lithia Ford Lincoln of Boise

Randy Haylett

Sales Representative

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

4.9
84 Reviews
4.9

84 Reviews

Write a Review

84 Reviews of Randy Haylett

December 19, 2023

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Employee Rating

All good except the final guy who resorted to the usual hard sell, creepy dealer tactics of pouting and shaming to try and make an extra warranty sale. Oh well, I guess they did not think I was serious abo More

by DAVE
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Brian Bennett

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Dec 19, 2023

Lithia Ford Lincoln of Boise responded

We are sorry that you didn't have a better experience, Dave. Thank you for bringing to our attention. Please don't hesitate to reach out to us if you would be willing to share some more detail. We would appreciate the opportunity to learn more and address your concerns. Best Regards, Jim Sterk General Manager

August 19, 2023

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Employee Rating

I have bought a number of vehicles from Randy and I was determined to buy this one from him as well, even though Lithia didn’t have the color I wanted. But Randy has always treated me with respect and valu More

by KRISRUGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Laughlin

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Aug 20, 2023

Lithia Ford Lincoln of Boise responded

Congratulations on your new purchase, Kris! It's great to hear that Randy is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise over the years. We truly appreciate your business. Best Regards, Jim Sterk General Manager

August 16, 2023

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They work with us and we’re very helpful and friendly. Thanks for helping us More

by AMY.STANGER50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin

Helpful
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Aug 17, 2023

Lithia Ford Lincoln of Boise responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Jim Sterk General Manager

August 15, 2023

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Not a bad place little pricey for me but we are busy in the back of the dealership More

by Jakeburley83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Dave Schultz, Neris Saric, Shannon Pike, Kim Luy, Brian Bennett

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Aug 16, 2023

Lithia Ford Lincoln of Boise responded

Jake, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

July 26, 2023

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Employee Rating

Great folks that did everything to make sure that this was a smooth transaction and pain free More

by AALUCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Bird, Cristobal Florian, Dave Schultz, Anthony Laughlin, Dave Balbas, Grant Bothen, Kim Luy, Brian Bennett, Gilbert Sifuentes

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Jul 27, 2023

Lithia Ford Lincoln of Boise responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Jim Sterk General Manager

July 19, 2023

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Sought all over for a dealership that would think beyond just numbers to a proven interest in the "human side" of the transaction. Found Lithia Ford -Lincoln in Boise, Idaho on Fairview Ave. They can and w More

by Truth Seekers Church
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Shannon Pike, Brian Bennett

Helpful
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Jul 19, 2023

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

July 04, 2023

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Employee Rating

Excellent customer service. Very happy with the car, financing and trade in process. Thank you. More

by MS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin

Helpful
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Jul 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. Best Regards, Jim Sterk General Manager

July 01, 2023

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The store was very clean and welcoming and the staff professional, friendly and easy to talk with. More

by TODDLMOATS
Recommend Dealer
Yes
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Jul 03, 2023

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

June 29, 2023

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Employee Rating

Nothing special here. Friendly, but no deals on target car or trade in. Lowest trade in ever. And we gave them two checks, one to cash and one to hold. The cashed both and More

by JLT6015
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Brian Bennett

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Jul 02, 2023

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

June 17, 2023

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Employee Rating

Randy is an excellent salesman. He was helpful all the way through the ordering, waiting and delivery of my new Mach e. More

by BJLUERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Laughlin, Neris Saric

Helpful
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Jun 18, 2023

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Randy delivered such a great experience! Best Regards, Jim Sterk General Manager

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