Randy Kawanna | Page 78

Very positive atmosphere friendly and business like👍 The best dealership a round The service dept does a great job of seeing your car in and out The best dealership a round The service dept does a great job of seeing your car in and out More

by colecuckoos Verified Customer Verified Customer

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Great customer service I had to attend 2 Funeral&Burial on that day the manager said I will be out in 1 hour true to his word on that day the manager said I will be out in 1 hour true to his word More

by nancypittman66@comcast.net Verified Customer Verified Customer

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Always Excellent Service! We have purchased 3 Nissans from your dealership mainly due to the fact that your service department is the best we have ever encountered. We have pu We have purchased 3 Nissans from your dealership mainly due to the fact that your service department is the best we have ever encountered. We have purchased Fords, Chevys, Oldsmobiles, Corvettes, and BMW’s in our lifetime. Your no nonsense negotiation when purchasing is refreshing. But, most of all, no other dealership has compared to yours when it comes to service. Randy goes far beyond expectations, and is always informative and pleasant. He is the reason you have our repeat business. It is such a nice feeling to be completely satisfied not only with your purchase, but for years after your purchase!! Linda Polk More

by Linda Verified Customer Verified Customer

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Heater Blower Issue I had a recent heating issue on my vehicle last Wednesday afternoon. Nissan in Merrillville where I get my warrantee service was booked full until Fr I had a recent heating issue on my vehicle last Wednesday afternoon. Nissan in Merrillville where I get my warrantee service was booked full until Friday. After speaking with their service manager Randy, he was able to get my vehicle in for service on Thursday morning. Not only did he get the heater blower problem fixed, he also was able to take care of a recall which was pending on the ABS. Over the years, I have posted other five star reviews for Randy. Randy has proven to having deserved each of those five star reviews. Customers will be hard pressed to find anyone who goes out of their way more to please customers and earn their business and loyalty as well as Randy does. More

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Best service department in NW Indiana. Staff is friendly and goes the extra mile to take care of their customers. Brian and Randy are first class and always available to walk you through everything. Randy and goes the extra mile to take care of their customers. Brian and Randy are first class and always available to walk you through everything. Randy is the best service manager I have ever known and that is why we keep referring customers to Southlake Nissan. More

by Rogue2018 Verified Customer Verified Customer

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Simply outstanding, thanks Randy After being a Nissan person and having purchased over 10 during past 40 plus years, was having my problems with most recent Murano purchased. But, jus After being a Nissan person and having purchased over 10 during past 40 plus years, was having my problems with most recent Murano purchased. But, just past warranty and problem was extremely odd. Randy Kawanna, Head is service told me not to worry and bring it in ASAP and they would evaluate and take care of problem. They resolved all and at no cost with car wash also. Wife and I are loyal to them and recommend dealership and especially service department to all. Many that I have recommended have gone to Southlake and have not been disappointed. Thanks much. More

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Service on my 2013 Altima for the recall was performed in a timely manner . I was provided with transportation to and from the dealership. A complimentary multi point inspection was performed and I was advis a timely manner . I was provided with transportation to and from the dealership. A complimentary multi point inspection was performed and I was advised on repairs needed More

by teatrng Verified Customer Verified Customer

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Service is excellent but the prices have gone up and the rewards points were discontinued and I had several thousand points. It is disappointing that this was discontinued. rewards points were discontinued and I had several thousand points. It is disappointing that this was discontinued. More

by jmshobart Verified Customer Verified Customer

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Excellent customer service Randy and his staff are awesome very kind They are only reason I drive 3 12 hrs back to the dealership Always kind and fit me in for appointments awesome very kind They are only reason I drive 3 12 hrs back to the dealership Always kind and fit me in for appointments More

by debralaycock Verified Customer Verified Customer

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