Rebecca Lassiter | Page 6

Nail in Tire While running errands, I noticed a nail head in my right front tire. Didn't want to pull it for fear the tire would lose pressure. Drove to Sunrise While running errands, I noticed a nail head in my right front tire. Didn't want to pull it for fear the tire would lose pressure. Drove to Sunrise Service Dept. and they immediately pulled the nail which turned out to be very short. No lose of pressure or damage to the tire. Entire time spent including pulling the nail and inspecting the tire - approx. 15 minutes. Left feeling very lucky to have a dealership like Sunrise that could be flexible enough to provide this quality of service. More

Helpful 0

Report | Print

Service John took care of my Escape service needs. He even gave me a courtesy car while they worked on repairs since I purchased my car there. Car was complet John took care of my Escape service needs. He even gave me a courtesy car while they worked on repairs since I purchased my car there. Car was completed within 24 hours as he promised. Great experience. More

Helpful 0

Report | Print

Fast and easy! Every time I need a new vehicle I see Carol and she makes the experience fast and painless. She also has 1st priority on the golf carts! Every time I need a new vehicle I see Carol and she makes the experience fast and painless. She also has 1st priority on the golf carts! More

Helpful 0

Report | Print

Excellent Dealership-Excellent Salesman! I was extremely pleased with the service, knowledge, and cordiality of the personnel. My salesman, Jeff Laher, went above and beyond to make buying a I was extremely pleased with the service, knowledge, and cordiality of the personnel. My salesman, Jeff Laher, went above and beyond to make buying a car there a pleasure and not a chore. He was very patient explaining different features on my new Edge They get a BIG thumbs up! More

Helpful 0

Report | Print

Purchasing a new car is difficult but not at Sunrise Buying a car is always difficult but my experience at Sunrise made this purchase easier.... Typically the salesperson would take the lead in pushing a Buying a car is always difficult but my experience at Sunrise made this purchase easier.... Typically the salesperson would take the lead in pushing a customer to buy a car. Here there's NO pushing at Sunrise in a very relax atmosphere. Jeff Laher is a professional. More

Helpful 0

Report | Print

Excellent people to deal with!! I get great service at Sunrise Ford. A bright star is Rebecca Lassiter. She is always on top of the situation. Even in the occasional situation whe I get great service at Sunrise Ford. A bright star is Rebecca Lassiter. She is always on top of the situation. Even in the occasional situation where something is not quite right, she make sure it gets taken care of. Another person worthy of mention is the Service Director David Herrington. He made the extra effort to research the applications for my particular car and made sure that the correct part was installed. More

Helpful 0

Report | Print

Service is Great Very honest and accommodating. Honesty is the best policy. Always nice to see the same faces when you go into Service, plus the mechanics are always w Very honest and accommodating. Honesty is the best policy. Always nice to see the same faces when you go into Service, plus the mechanics are always willing to speak to you as well. More

Helpful 0

Report | Print

THE EASIEST CAR PURCHASE EVER The easiest car purchase ever; no gimmicks, no theater, no drama. Lowest offer provided within in minutes, straight facts, super friendly staff. We The easiest car purchase ever; no gimmicks, no theater, no drama. Lowest offer provided within in minutes, straight facts, super friendly staff. We liked the fact that as we walked thru their inventory in the parking lot, we were not immediately overwhelmed with all kinds of questions, asphyxiated intrusion, hyperactive sales people; we had our freedom to appreciate the cars we were interested in, checked all their windows stickers. We recommend this dealer 200% and specially Jeff, theirs salesperson who took care of us. Thank you so much for making us feel at home. More

Helpful 0

Report | Print

EXCELLENT EXPERIENCE TOP SHELF DEALERSHIP I have purchased a number of vehicles over my lifetime and have to say that my experience with Chip Durant and the other staff people I interacted wit I have purchased a number of vehicles over my lifetime and have to say that my experience with Chip Durant and the other staff people I interacted with was the BEST EVER! My compliments to the ownership for putting together such an outstanding team of professionals. Hal Frasier More

Helpful 0

Report | Print

My new Focus Titanium We had been looking to trade from our 2010 Mustang GT Convertible to a smaller, fuel efficient vehicle. We had a mixed dealing at a Stuart dealership. We had been looking to trade from our 2010 Mustang GT Convertible to a smaller, fuel efficient vehicle. We had a mixed dealing at a Stuart dealership. An online search led us to Sunshine Ford. Jeff Laher called me early the next morning. We decided to visit there. Jeff was great! He was very thorough and worked hard for us, explains no things as we discussed needs/desires in a car. The day of the sale when very well. Jeff was courteous & introduced us to everyone we needed to talk to. Rebecca Lassiter, our finance guy (I don't recall his name). All were very friendly & extremely helpful. I was surprised that no one tried to give me the "hard sell" on anything-extended warranties, inside or outside protection, etc. his was a pleasant surprise! We got. Great price for our trade in. With the incentives from Ford, we got a great price on our new car. We've only had the car for a day, so I can't comment only on the service we received, which was great. Starting with Jeff Laher, we are glad to have purchased from Sunrise Ford! More

Helpful 0

Report | Print