Reza Azizi | Page 37

RBM North is a very professional organization. Their staff is knowledgeable, helpful, and friendly. We were particularly impressed by the assistance provided by Reza Azizi. We will certainly recommend staff is knowledgeable, helpful, and friendly. We were particularly impressed by the assistance provided by Reza Azizi. We will certainly recommend this dealership to our friends' relatives and others More

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Not only did I buy the car I wanted but unlike the possible long distance hello, good-bye and good luck dealings, I met a group of Mercedes Benz professionals that made it clear from the start that th possible long distance hello, good-bye and good luck dealings, I met a group of Mercedes Benz professionals that made it clear from the start that there one goal above all others was to make me not only feel like royalty, but to make me fall in love with my new car. Now, granted, my 2004 S-500 was not new, especially with the 84,000 miles on the odometer, but as far as Reza Azizi, my sales consultant, was concerned, my purchase was as important as if I was buying their most expensive vehicle off of the showroom floor. Here is the most fantastic part of their customer service. When I got home that evening to sit inside my new 7 year old car with the original manuals to go over some of the fine points of its operation; to my dismay the reading light was burned out. Ok, I figured, used car, here we go...light burned out here comes the first repair bill. So, the next day I called Reza, and he said bring it in and we will let the mechanic look at it. Well, not only did the mechanic look at it (not just a bulb, but an entire light switch unit), they fixed it for no charge and provided me with a brand new Mercedes for the 2 days it took to get the part in. My car was delivered back to me freshly washed and in even better condition than when I had bought it. I think I am going to start intentionally breaking things on my new (used) car just so that I have an excuse to see Reza. More

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I visited RBM North on Thanksgiving weekend. I am glad I was greeted by Reza Azizi, sales consultant, in their lot. Reza gave me all information I needed about the C-300 I was looking at in their lot. But t was greeted by Reza Azizi, sales consultant, in their lot. Reza gave me all information I needed about the C-300 I was looking at in their lot. But the most important he gave me was confidence and peace of mind during the whole process. Working with Reza was easy and comfortable. I never felt pushed. He paid a great price for my 2006 Mercedes, which I traded in. After being a Mercedes owner for about 5 years, I really felt special inside a MB dealer. After having bad experiences with other dealers and brands I can say this was the best car buying experience ever. I strongly recommend RBM North, and especially Reza, for anyone in the market looking for a Mercedes Benz. More

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Excellent service. The sales associate was very knowledgeable and helpful. They were able to get a car from out of state for a decent price. Financing was a breeze. The follow up visist were receiv knowledgeable and helpful. They were able to get a car from out of state for a decent price. Financing was a breeze. The follow up visist were received courteously. The sales associate was very helpful even after we made the purhase. More

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Reza was very informative and patient. We looked at 5 or 6 different models. We ended up with CLS550. Reza felt this car fit our needs and he was right. We are very happy with his recommendation and effi 6 different models. We ended up with CLS550. Reza felt this car fit our needs and he was right. We are very happy with his recommendation and efficient service. He was always prompt with his responses back to us. His professionalism was exceptional and we would gladly recommend him to our friends. More

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In a day and age when most retailers have decided that great customer service is no longer desired by customers, when you do make a great find, it easily closes the deal. We made such a find in Reza with great customer service is no longer desired by customers, when you do make a great find, it easily closes the deal. We made such a find in Reza with his great service, knowledge, eagerness to please, and then being able to deliver on his promises. He was the main reason why we purchased our vehicle at this dealership which was one of the furthest from our home. I'm a very difficult customer to please, but this gentleman was great. More

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