Richard Breaud | Page 66

Robert Schultz was absolutely the best I've ever dealt with! Let me first say that I have NEVER written a review about anything before, and I do a lot of research before I buy anything. So, after weeks of runnin Let me first say that I have NEVER written a review about anything before, and I do a lot of research before I buy anything. So, after weeks of running numbers and finding the perfect Tundra, I started talking to dealerships. NONE of them would meet my requests, even with documentation to justify it. Enter Robert Schultz and Cowboy Toyota. Without even mentioning or sending him papers, he gave me far and away the best price on both a new 2014 Tundra AND my current trade-in. He even found the EXACT one I wanted and had it brought in from San Antonio. I also want to mention I am from over 3 hours away, so I couldn't afford to haggle once I got there. He sent me a solid offer over email, and I tentatively drove out. When I got there, he went to the finance guys and ran some numbers after my trade was assessed (which is always where things fall apart). He came back and informed me that he could actually get my payment LOWER than what he told me. I just cannot explain how great this whole experience was. If you know what you want and have the numbers and research done, GO TO THESE GUYS. If you don't know what you want, but want a knowledgeable and passionate person, GO TO THESE GUYS AND ROBERT! Also, Robert Breud ("Bro") was very friendly and knowledgeable as well. Perfect experience! More

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Best customer service! This was the best car buying experience ever. Robert Schultz provided us with outstanding service from start to finish. He helped us get exactly what This was the best car buying experience ever. Robert Schultz provided us with outstanding service from start to finish. He helped us get exactly what we wanted and made sure we were happy with our purchase. More

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The Best Experience Billy responded to all my questions promptly and directly. He was able to see me the same day and I was in and out of the dealership within 2 and a h Billy responded to all my questions promptly and directly. He was able to see me the same day and I was in and out of the dealership within 2 and a half hours. The whole team at Cowboy Toyota did a fantastic job of making sure I had the best car buying experience! More

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Toyota At Cowboy This dealership was one of, if not the, easiest Toyota dealers to interface with. Very open and honest approach to creating a deal. Following the sale This dealership was one of, if not the, easiest Toyota dealers to interface with. Very open and honest approach to creating a deal. Following the sale, they kept me informed and happy with the delivery process. More

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What a Great Experience! After a terrible car-buying experience our last go-round at another dealership, my husband and I were very pleasantly surprised with our experience at After a terrible car-buying experience our last go-round at another dealership, my husband and I were very pleasantly surprised with our experience at Cowboy Toyota. The whole process, from beginning to end, was seamless, efficient and stress-free. No high-pressure sales techniques, long waits or uncomfortable negotiations. Karen was very easy to work with, and I would recommend her to anyone. Richard in the finance office was also very nice and easy to work with - we appreciated his low-key demeanor and the fact that there was no pressure to buy extra warranties, etc. If we buy another Toyota, we will buy it from Cowboy! More

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Unheard of treasure I had never heard of Cowboy Toyota before until an acquaintance, Jan, mentioned she worked there. I knew I would be in the market to buy a car soon a I had never heard of Cowboy Toyota before until an acquaintance, Jan, mentioned she worked there. I knew I would be in the market to buy a car soon and she gave me some good advice re her car buying experiences. Most in my family have been either Honda or Toyota buyers; my last car was a Honda which lasted me 14 years and still running. I did my research with Consumer Reports and knew I would either get another Honda, but also was interested in a Toyota Highlander. Art Tillman was the first person to reach out to me from an internet search. He stayed late one night to work out all the details with me to get me into a Highlander, even though my credit was rough. He and the finance manager worked a miracle for me and got me into a Highlander. (I would have been fine going back to Honda). From that day forward, I have had nothing but good experiences with Cowboy Toyota. Being with someone new, I have been leery, but they keep me happy with the great service and genuine courtesy I always get from them. Art got me my sunroof as promised - still no problems. A few months after I bought my car, I had a minor problem with my steering column, the service manager took care of it right away and kept me in my loaner until the problem was totally fixed. I love that I can have them pick up my car and leave me a loaner and reverse when my car is ready. Who does that? That is huge for me since I have a very busy schedule and being a single mom - just can't be without a car. The service department is the best. I brought one other minor overlook to their attention and they jumped on it right away. No one is perfect, but Cowboy Toyota strives to always be the best at what they do - and always make it come out right. Crystal and Oscar are always so courteous to me. That goes a long way. I got the SUV I wanted, I got the payments I wanted, I got the accessories I wanted, I got the unmatched service I wanted and deserve. I am one happy customer. Keep it up Cowboy Toyota!!!! More

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Purchased a new Toyota Camry From beginning to end, Art Tillman did what he said he was going to do. There were no car selling games to deal with. Art was a pleasure to work wit From beginning to end, Art Tillman did what he said he was going to do. There were no car selling games to deal with. Art was a pleasure to work with. He helped us understand the differences between a hybrid and gas engine and which would be right for us. Once that choice was made, he worked with us to find the car that best met our wish list. Overall, a great car buying experience. More

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Our Salesperson was Excellent! If you to Cowboy Toyota, be sure to ask for Karen Schlatterer! Karen was a great salesperson to work with when we bought our Rav 4. She was profession If you to Cowboy Toyota, be sure to ask for Karen Schlatterer! Karen was a great salesperson to work with when we bought our Rav 4. She was professional and knowledgeable about the cars she sells. We first contacted Cowboy Toyota through the Internet about purchasing a new car. Karen sent us the requested information within minutes and then followed up with a personal phone call shortly after to ask us exactly what we wanted in a Toyota. When we arrived for our appointment, she was ready and waiting for us. Karen answered our questions patiently. The next day Karen called to ask how we liked our new car. We have already recommended Cowboy Toyota as a place to go for a new car to family and friends! PS Kudos to Richard in finance too! He did a great job with the financing aspect. More

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Ask for Karen!!! We recently bought a Toyota Highlander from Cowboy Toyota. After much internet research about cars & dealerships, we located several possible vehicle We recently bought a Toyota Highlander from Cowboy Toyota. After much internet research about cars & dealerships, we located several possible vehicles and decided to start by sending Karen an e-mail after reading many positive reviews. Very quickly, she called us and our buying process began. A no-nonsense good price was agreed to quickly by phone on the vehicle we were interested in. We then visited the dealership to meet with Karen, see the car, and ask all of our questions. Karen was great. After all was settled she helped us also negotiate our trade-in, then we met with Richard in Finance who was also very pleasant to work with. Karen was very pleasant, professional, and attentive to detail. We would definitely recommend buying a car at Cowboy Toyota--ask for Karen! More

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Rodney Houston is the sales person to see for a new car! This was the quickest, most enjoyable experience that I have ever had in buying a new car. I got the Tacoma for the price I wanted with little, "back This was the quickest, most enjoyable experience that I have ever had in buying a new car. I got the Tacoma for the price I wanted with little, "back and forth," and would recommend coming to this dealership in the future. Be sure to ask for Rodney Houston. He was the most easy-going guy and I never felt pressured into anything. Richard Breaud took over on the finance side of things and had everything ready and easy for us when we got there. Everyone we talked to had a nice easy no hasstle approach and a very relaxed laid back feel. It sure made the necessary evil of buying a car a fun experience. More

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