Richard Breaud | Page 67

Very pleasant buying experience I recently worked with Karen in internet sales for a new truck purchase. She was friendly and easy to work with through every step of the process. I recently worked with Karen in internet sales for a new truck purchase. She was friendly and easy to work with through every step of the process. More

Helpful 0

Report | Print

Amazing Liann comes through again! Liann knew exactly what I wanted and worked hard to find it. This was the fifth, but certainly not the last, vehicle we bought from her. She doesn't Liann knew exactly what I wanted and worked hard to find it. This was the fifth, but certainly not the last, vehicle we bought from her. She doesn't treat people like customers, but as friends. She calls to let you know what is going on, checks back to make sure everything is up to your expectations. Richard in financing was also great and made the process fun and painless. When we came to pick up the RAV, Liann was not able to be there, but had been in touch with us to let us know where everything was and what to do. We were met by one of the owners (how often does that happen?), who then saw that we had everything, even putting the dealer tags on himself. Rodney helped with Bluetooth and answered any questions. Liann later called to be sure that everything had been handled to our satisfaction. We love Liann and Cowboy Toyota obviously works as a team with your best interest at heart. More

Helpful 0

Report | Print

Excellent experience! My experience with Cowboy Toyota was great. My sales man, Billy, was exceptional. He answered all of my questions in detail and confirmed anything t My experience with Cowboy Toyota was great. My sales man, Billy, was exceptional. He answered all of my questions in detail and confirmed anything that I was not clear about during our initial discussion. He reviewed all of the features of the vehicle with me and was sure to look up any answer, if needed, to be 100% sure I had the exact details. I had already had a bad experience at another dealership where my research gave me more information about the vehicle than the sale man. Billy, on the other hand, knew all of the features and I definitely learned from him. He spent the time with me to go over every aspect of the purchase process and all of my options. I picked up my vehicle a couple of days after I purchased it, due to my schedule and my trade in, and Billy spent the time with me to go over the vehicle again so the features were fresh in my mind. I was impressed with the entire process at Cowboy Toyota. I would highly recommend this dealership for purchasing a vehicle. More

Helpful 0

Report | Print

Got a great deal with James Smith When a dealership is willing to Go out of state to get the vehicle you want and also give you the best price. Who can say anything bad? James was awes When a dealership is willing to Go out of state to get the vehicle you want and also give you the best price. Who can say anything bad? James was awesome to work with and I would refer anybody who asked. thanks for all the hard work. I'm a very satisfied customer More

Helpful 0

Report | Print

Great Experience with Billy Goss and Cowboy Toyota Billy Goss was recommended to me by a couple friends and co-workers of my girlfriend and I. And, I'm very glad I visited him. He has a no nonsense Billy Goss was recommended to me by a couple friends and co-workers of my girlfriend and I. And, I'm very glad I visited him. He has a no nonsense, straight forward approach. He is not a high pressure salesman and will do everything (within reason) he can to help his customers. He's friendly, but not "slimy". Billy was great in looking for the exact truck I wanted, even though that changed a couple times during the buying process. I originally wanted a manual transmission and he didn't try to force me into an automatic as others had done. Then, when we learned that I wouldn't be able to get some of the options (in particular the upgraded radio with navigation) in the manual, he was patient as we listened MY music in various trucks and my car so that I could determine if I wanted the upgraded sound or not. He explained everything to me when it looked like I'd have to order a truck. And, then, when I decided on a truck on their allotment list, he kept me up to date as to when it would (and did) "hit port", when it got a vin number, and when he thought it would be in. When the truck finally did come in, he was great setting everything up in it and explaining everything it could do. What's more, he genuinely seemed almost as excited as I was about the new truck! With regards to the deal itself, I feel that I got a fair price (better than anywhere else I spoke to) and what they offered me for my trade was more than I expected. Lastly, when I visited the finance office to sign paperwork, I was very happy that Richard had a similar no nonsense approach. He didn't try to pressure me into anything I didn't want and didn't waste time trying to scare me into buying something or telling me how "he'd feel better if I had nitrogen in my tires" like other dealerships have done in the past. Richard got me what I feel is a fair loan at a fair rate without a bunch of useless fees and add-ons that I didn't want or need. I was very pleased with my experience with him. I plan to keep this truck for a long time, but when it comes time to buy something new, Billy and Cowboy Toyota are on the top of my list of places to visit and I will (and have) recommend(ed) them to friends looking to purchase a vehicle. More

Helpful 0

Report | Print

From the minute I walked up to the entrance, I was greeted with smiles, friendliness, and professionalism. I will bring my Mom here when she gets her next car. Liane and Richard were wonderful and g greeted with smiles, friendliness, and professionalism. I will bring my Mom here when she gets her next car. Liane and Richard were wonderful and got me the best deal on the car that I wanted. The deal I got was better than what I found on-line. Awesome experience overall! More

Helpful 0

Report | Print

These two ladies worked hard as I dragged my feet working the deal. They did not get upset or show any frustration. They did not give me any false information, nor try to sell me anything that I wasn't needi the deal. They did not get upset or show any frustration. They did not give me any false information, nor try to sell me anything that I wasn't needing/looking for from the get-go. Richard was frank and matter of fact and I appreciated that as well. They gave me what I believed to be the best deal available for the car I wanted. That's all I could ask for. More

Helpful 1

Report | Print

This was the best car buying experience I have had in my many years of buying vehicles since I am in my 50's. Karen was excellent from the very beginning with the buying deal. She recognized that I was no many years of buying vehicles since I am in my 50's. Karen was excellent from the very beginning with the buying deal. She recognized that I was not a person who enjoyed purchasing vehicles. She was very knowledgable in the Tundra I wanted to buy and kept me informed. We worked to get the maximum rebates and pricing I wanted and made the process smooth. I was not placed in an office and left there for long periods of time but was respected for the way I wanted to be treated which I established from the beginning. I wanted a specific color 1794 which was in short supply. Due to a recall it was taking a couple of weeks so Karen and Patrick found one for me that was released and had a couple of employees drive to Oklahoma pick it up and drive it back. It was prepped, inspected in Texas and cleaned to make it ready for me to pick up the following morning. In the mean time they had already prepared the financing and had it ready when I showed up and Richard made that process go smoothly and quickly. All in all I would highly recommend Cowboy Toyota, Karen Schlatterer and the team. I could not have had a friendlier, more knowledgeable experience anywhere else. More

Helpful 0

Report | Print

A great dealership to work with! First, they were kind enough to come get us at our home since we did not have a car. Then, everyone was extremely kind and patient as we test drove different cars and cru enough to come get us at our home since we did not have a car. Then, everyone was extremely kind and patient as we test drove different cars and crunched numbers to figure out what worked best for us. They worked really hard to get us any and every deal that we qualified for. I normally dread going to dealerships and dealing with uncomfortable situations, but my fiancee and I had a lot of good laughs while dealing with their kind and fun-loving staff. I will certainly be back next time I need a car! More

Helpful 0

Report | Print

This is to acknowledge the outstanding services we received from Karen Schlatterer of Cowboy Toyota Dallas, from start to finish in the process of purchasing a new Toyota Tacoma Truck. I dealt with 7 received from Karen Schlatterer of Cowboy Toyota Dallas, from start to finish in the process of purchasing a new Toyota Tacoma Truck. I dealt with 7 area dealers and by far in my experiences, Karen was the most upfront, friendly, honest, NO Hassle, truthful, absolutely non aggressive and responsive sales representative that I encountered during my new purchase journey. Upfront, she explained the sales tactics and hidden pricing obscurities other dealers would apply, to which I encountered at several other dealerships. With Karen, the bottom price quote she presented to me was absolute to the end of closing and no other hidden or extras charges were ever added on at the end, period!! It was the agreed upon price (of course plus TTL, which is State imposed, not dealer ship). One last very important point, she provided me with the lowest price of all the dealerships I dealt with, WAY TO GO KAREN !!! For her Great Outstanding Services, first and foremost, I highly recommend Karen to anyone whom is in search of a new auto (and Cowboy Toyota) for a truly, honest auto buying experience (and best price)!! Are you listening Cowboy Toyota -- A++ for Karen !! Manuel M. More

Helpful 0

Report | Print